damenz - schedules without subscription | Stripe Developers | Page 1

spare skyBOT Oct 31, 2022, 6:49 PM

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green drift Oct 31, 2022, 6:49 PM

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You mean you have a schedule with no subscription?

signal zenith Oct 31, 2022, 6:50 PM

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I fetch all

Subscription
Subscription schedule

In this order and If I see that the subscription is already in my CRM for that subscription schedule, I dont create it twice

But I have 2 subscription schedule that were supposed to be started already but I can't link them to a subscription

green drift Oct 31, 2022, 6:51 PM

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This is normal/expected for a schedule for the future: the subscription is not created until it's future start time.

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Oh, hmm, started already?

signal zenith Oct 31, 2022, 6:51 PM

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green drift Oct 31, 2022, 6:51 PM

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Can you share the schedule IDs?

signal zenith Oct 31, 2022, 6:51 PM

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both date are in the past

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My system should normally find the subscription that was created and change its status (the current status in my crm is "Planned but not started")

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So I did a small view where I see all "Planned but not started" that are in the past (should not happen)

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sub_sched_1JorccLiVV9UQF8gr3hjRx2c

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sub_sched_1K9DUcLiVV9UQF8gnSi5KZ6u

green drift Oct 31, 2022, 7:02 PM

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damenz - schedules without subscription

signal zenith Oct 31, 2022, 7:05 PM

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I just dont know how to handle this specific case

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If I can just understand why there is no exception, I will add an exception in my system to skip them

green drift Oct 31, 2022, 7:06 PM

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So the first schedule at least has been released, but seemingly never created a subscription

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Does that agree with what you see?

signal zenith Oct 31, 2022, 7:10 PM

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Yes

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If there is an active yearly subscription

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Its auto-renewing at the end of the year

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does it create a subscription schedule behind the active subscription for the next year / renewal?

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(I dont kow, trying to understand why)

green drift Oct 31, 2022, 7:14 PM

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You can create a schedule form an active subscription, but that doesnt look to be what you are doing

signal zenith Oct 31, 2022, 7:15 PM

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Yeah I always just create a subscription schedule and it transforms into a subscription when it starts

green drift Oct 31, 2022, 7:28 PM

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Ok so at least the second one we can explain:
1/ it was created December 2021 for starting in Jan 2022: https://dashboard.stripe.com/logs/req_IWPeT5o0clBOfs
2/ before the end of 2021 it was released: https://dashboard.stripe.com/logs/req_QTuR7Bk7p4sUlj
No sub was ever created

signal zenith Oct 31, 2022, 7:48 PM

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So what does "released" mean in this case?

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Its not canceled, so what happened?

green drift Oct 31, 2022, 7:54 PM

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Well it was released before the subscription was created, so in effect was cancelled

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Ahh, i think the first example is the same, and i got confused about the year

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1/ initially create Oct 2021 to start in Oct 2022: https://dashboard.stripe.com/logs/req_rr6VtswZgFMZFV
2/ approx 20 minutes after creation, it was updated to use a different price: https://dashboard.stripe.com/logs/req_HBYQPzbP7p6Wuq
3/ a couple minutes later it was released (still Oct 2021) having never created a sub: https://dashboard.stripe.com/logs/req_PyT4ryqQPiUvd2

#damenz - schedules without subscription