natebosscher | Stripe Developers | Page 1

unique kernelBOT Oct 31, 2022, 12:52 PM

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tulip estuary Oct 31, 2022, 12:53 PM

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There'd be an email history log on the actual invoice page

gaunt ice Oct 31, 2022, 1:00 PM

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So here's the events from the invoice. I don't see any email ones....

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Am I missing something?

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@tulip estuary

tulip estuary Oct 31, 2022, 1:01 PM

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There's no specific event for an invoice being emailed (it's a part of invoice.finalized)

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At the top of the page it'll detail if/where it was emailed

gaunt ice Oct 31, 2022, 1:08 PM

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i.e. the Billed To: xxxx@xxx.com at the top?

tulip estuary Oct 31, 2022, 1:08 PM

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Can you share the Invoice ID? in_xxx

gaunt ice Oct 31, 2022, 1:08 PM

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So my customer says they haven't received it - is there anything I can do to help them?

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dm'd you

tulip estuary Oct 31, 2022, 1:09 PM

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You can share it here

gaunt ice Oct 31, 2022, 1:09 PM

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in_1LxtN8KFxu0U2AIKp9QrWJah

tulip estuary Oct 31, 2022, 1:10 PM

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Ok, so that setting only applies to manual (send_invoice) invoices. The invoice you've shared is part of a charge_automatically subscription

gaunt ice Oct 31, 2022, 1:11 PM

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Ok, so what can I do to get invoiced emailed automatically to this person?

tulip estuary Oct 31, 2022, 1:12 PM

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You want to enable Successful payments, here: https://dashboard.stripe.com/settings/emails

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

gaunt ice Oct 31, 2022, 1:12 PM

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Ok, perfect! Thank you

#natebosscher