AndySeigel | Stripe Developers | Page 1

wintry pecanBOT Oct 28, 2022, 10:14 PM

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noble hornet Oct 28, 2022, 10:15 PM

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Here is the event ID of the most recent attempt, if that helps:

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"id": "pi_3Ly0ifACQkD7JV1H063lVyiN",

cerulean mica Oct 28, 2022, 10:17 PM

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Hi, taking a look here.

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Can you actually share the event id what is failing?

noble hornet Oct 28, 2022, 10:19 PM

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Isn't that what I put above? did you mean a different id?

placid badge Oct 28, 2022, 10:21 PM

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What you pasted is a paymentIntent Id. an event ID will start "evt_", and can be found in your event logs on the dashboard

noble hornet Oct 28, 2022, 10:22 PM

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well, it doesn't start with evt_ but this post corresponds with the paymentIntent id above: ID
req_hZl6Z08W8tUjuP

cerulean mica Oct 28, 2022, 10:28 PM

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From looking at the failed events, I can see that we're getting error 400: https://stripe.com/docs/webhooks/best-practices#pending-webhook-statuses as we are unable to connect to the server

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Further reviewing, thank you for your patience

noble hornet Oct 28, 2022, 10:34 PM

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yes I knew it was 400.. was wondering if anything else was visible on your end (bad keys, bad id's, etc). thanks

cerulean mica Oct 28, 2022, 10:36 PM

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After further looking, there is not anything on our end except that we get this response. You'd need to check the logs on your server and instrument/debug your code to see why it returns an error.

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If it were a bad key etc, it would return a different error.

noble hornet Oct 28, 2022, 10:36 PM

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ok thank you for your time

#AndySeigel