#Cpark14

1 messages · Page 1 of 1 (latest)

dapper elmBOT
tropic finch
#

Hi there, we can't support video calls but I'd be happy to help.

#

Mostly you should just be adding a real card to your wallet here

#

And then you use your test keys and we won't charge your real card — we then swap it out for the 4242 test card

late hornet
#

okay let me try and add a real card

#

still testing

#

I cant add a real card

tropic finch
#

To your Apple Wallet?

#

How come?

late hornet
#

Thats what Im wondering

#

Ive been all over the documentation from apple and you guys

#

but it still wont work

tropic finch
#

That part has nothing to do with us, though.

#

What device are you working on?

#

What happens exactly when you attempt to add a card to your wallet?

late hornet
#

the one with the details
thats the test card, and the other one you cant see the details on is a real card

tropic finch
#

Hmm that top error seems to say you are in the iTunes store? Can you go to your Wallet from Settings --> Wallet & Apple Pay and try to add a card that way?

late hornet
#

Thats the bottom one

tropic finch
#

Ah okay

#

Hmmm

#

That seems like a problem specific to your card

#

Do you have another card you could try to add?

#

Or maybe they have rate limited you if you are trying to add a bunch of cards recently....

late hornet
#

trust me ive tried every way. I was able to add one online through my web app but when I log in on my emulator or real phone when I go to submit the payment it does not recognize that card.

#

and then it wont let me add a card from my phone or xcode simulator

tropic finch
#

Yeah I believe it is expected that you can't test Apple Pay on emulator.

#

But I'm a bit confused what you mean exactly when you say "or real phone when I go to submit the payment it does not recognize that card."

#

Do you mean the above shows up where it won't let you add?

#

Or there is actually an issue on the test payment itself?

late hornet
#

I get asked to connect a card for apple pay when I try to pay via apple pay. Im logged into my sandbox account/apple id on a real iphone and emulator. I was able to add a card to that sandbox account but only online through the apple id site https://appleid.apple.com/. So now on my phone and emulator I can see the card however, apple pay doesn't seem to recognize that card.

tropic finch
#

And that card is one of the Apple sandbox cards, not your live card?

late hornet
#

its my live card, i can add the test card and check

tropic finch
#

No it should be your live card

#

Okay so by "not recognize it" do you mean the button doesn't show up?

#

Or you hit an error when attempting payment?

late hornet
#

hit an error when attempting payment, apple pay appears and I click on it but then it prompts me to add a card and when I try to it wont accept either test cards or real cards

tropic finch
#

Thanks for clarifying. Yeah I didn't think it will recognize a card stored in your online apple wallet in your sandbox account. The way it works is it is trying to use a card specifically stored on your device as that allows for the security measure that you actually control the card. I'm sorry I know this is frustrating but I think we are at a bit of an impasse here if you can't add a card to your device's wallet. I think you may have to contact Apple about that in this case.