#Enema - Express Connect

1 messages · Page 1 of 1 (latest)

gentle rapidsBOT
vernal tapir
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Hi 👋

We archive threads that are inactive for more than 1 hour ( or less if it's busy here).

Can you summarize your question and what you still need help with?

rose sky
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"

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Hi! I am having an issue with our oauth link for initiating connected accounts.

Upon completion of the form given by the link, the account is not visible in our merchant stripe portal.

When the connected account's user tries to confirm their email using the Stripe welcome email, they receive this message:

{"error":{"message":"You requested an account link for an account that is not connected to your platform or does not exist.","message_code":"account_links_no_connected_merchant"}}
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Oh I see that there was a response. I will investigate your feedback first.

Thank you 🙂

vernal tapir
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Okay great. Happy to help if you have further questions

rose sky
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We are using express accounts, btw

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So I'm not sure if this step applies to me

vernal tapir
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Screenshots are not helpful in this case. Could you send a link to the doc instead?

rose sky
vernal tapir
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Okay but why are you using Oauth with express accounts? That's only for Standard Accounts that already exist getting connected to a new Platform.

rose sky
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Oh okay

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I just took over this code-base from a bunch of old devs and am trying to figure out why they had things certain ways

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So I am not sure of the configurations

vernal tapir