#Arnaud Lier

1 messages Β· Page 1 of 1 (latest)

surreal duneBOT
quick prairie
quaint kelp
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Well,

There’s an additional cost for using Express or Custom accounts.
but Standard seems better in almost every way so where's the catch?

quick prairie
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Ultimately, the main differences between Standard and Express are the liability and dashboard access types. Some platforms might want to have control over the items that the connected account can see and perform.

quaint kelp
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Okay, thank you for confirming this! I guess we'll go with Standard accounts then. πŸ™‚

quick prairie
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No problem! Happy to help πŸ˜„

quaint kelp
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Hey, it's me again πŸ™‚

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Is it normal that the Standard connected accounts don't see customer information or is it because I'm in a country where this information isn't needed?

quick prairie
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What kind of customer information are you looking for and where do you expect to see those information?

quaint kelp
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On the connected account, "Customer" is "None" but on the platform account, I can see the customer data.

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We have sellers in Hungary and they need the following information to fill their forms on their official invoicing program:

  • Name
  • Email
  • Address
  • Product
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Whoops, I didn't do a direct charge, sorry!

quick prairie
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Ah right! I was about to ask you what type of charges are you using

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If you use Direct Charges, the customer information will be available in connected accounts

quaint kelp
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It's perfect now πŸ‘Œ

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Thank you very much πŸ™‚