#Randolf

1 messages · Page 1 of 1 (latest)

potent spruceBOT
rain snow
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Hey there

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Yes auto tax should show up on a test invoice

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Can you give me more details for exactly what you are looking at?

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Do you have an example invoice I can look at?

viral loom
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yes

rain snow
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Ah you are talking about on the preview

viral loom
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in the preview, in the invoice when i send it to the "client"

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both

rain snow
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Okay can you finalize it and give me the invoice ID?

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Then I can look why tax isn't being calculated

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Are you registered for that jurisdiction?

viral loom
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yes

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you can use CE4D43A0-0005

rain snow
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I'm assuming you are in testmode btw here

viral loom
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correct

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test mode

rain snow
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The invoice ID looks like in_xxxxx

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Should be in the top right when viewing the invoice in the Dashboard

viral loom
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like this one ?test_60439149d718

rain snow
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Not quite

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See top right

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in_xxxxx

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You can click on it and copy/paste it here

viral loom
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in_1LxfoBLsfFGzB4DLPJebb360

rain snow
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thx looking

viral loom
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how can i confirm the jurisdiction ?

rain snow
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Well it looks like auto tax was calculated for that invoice but it was "nontaxable"

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You can see that on the invoice page under Automatic tax calculation

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Looking for why this would be nontaxable

viral loom
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ok, that one is good, thanks

rain snow
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I'd assume it has to do with the fact that you are using a "General" product tax category and I don't believe New York taxes services generally

viral loom
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i'm trying to locate the right services but i don't see it anything related to transportation or taxi services, what category is recommended ?

rain snow
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I can't advise you there. If you are unsure you should talk to a tax advisor.

viral loom
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ok, thanks

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you think that could be the reason?

rain snow
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The reason for the nontaxable evaluation?

viral loom
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that or not even showing

rain snow
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Well it won't show if there is no tax charged. So yeah

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For testing purposes you can change the product category to something you know is taxed and then run a test to ensure everything looks good

viral loom
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okay, that sounds good

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i will test that

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thank you