#Valaris

1 messages · Page 1 of 1 (latest)

minor slateBOT
viscid steppe
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Hey there

solemn skiff
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Hi!

viscid steppe
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The code you shared is for a Sub Schedule and you look to be setting that description on your second phase

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So that description won't be used until the phase changes

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Are you using test clocks?

solemn skiff
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Yes I am, when I add 1 month the subscription is changing and the invoice done, only the description isn't moving

viscid steppe
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Can you share the Sub ID?

solemn skiff
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sub_1LxeLKJxxueQOYvvXNNt2SHW

viscid steppe
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Hmm looks like you ended the Sub at the time of that second phase (Jun 4, 2024, 5:25 PM)

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Can you do another test where you advance into the second phase?

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As opposed to canceling at that point?

solemn skiff
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Yes I just tried it gives the same result

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sub_1LxeeFJxxueQOYvv7IzfdXlx

viscid steppe
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Hmmm

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Can you do me a favor and advance the clock another couple hours?

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It is still right on the new billing period now.

solemn skiff
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yes the new billing period is right I advanced 1 month and a few days, so I'm really in the next phase

viscid steppe
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Hmm yeah okay I see. Doesn't seem to be updating the description appropriately with billing clocks. I'll need to file a ticket to get this fixed up. I don't believe you should see this behavior in production though.

solemn skiff
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Okay thanks! If it's not in production perfect then. Thanks for the help!

viscid steppe
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Sure thing!

solemn skiff
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Hello sorry to bother you again, but I tried without the test clock and I have the same pb

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I added an end_date in 1minute to check and I still have the same

viscid steppe
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I was just testing that as well myself

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I'm writing up a ticket to our Engineers and we will get this fixed up

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Thanks for surfacing it

solemn skiff
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Oh so do you have the same issue as me?

viscid steppe
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Yes, I see the same behavior in my test.

solemn skiff
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Ok thought I might have done something incorrect, thanks again!