#Valaris
1 messages · Page 1 of 1 (latest)
Hey there
Hi!
The code you shared is for a Sub Schedule and you look to be setting that description on your second phase
So that description won't be used until the phase changes
Are you using test clocks?
Yes I am, when I add 1 month the subscription is changing and the invoice done, only the description isn't moving
Can you share the Sub ID?
sub_1LxeLKJxxueQOYvvXNNt2SHW
Hmm looks like you ended the Sub at the time of that second phase (Jun 4, 2024, 5:25 PM)
Can you do another test where you advance into the second phase?
As opposed to canceling at that point?
Hmmm
Can you do me a favor and advance the clock another couple hours?
It is still right on the new billing period now.
yes the new billing period is right I advanced 1 month and a few days, so I'm really in the next phase
Hmm yeah okay I see. Doesn't seem to be updating the description appropriately with billing clocks. I'll need to file a ticket to get this fixed up. I don't believe you should see this behavior in production though.
Okay thanks! If it's not in production perfect then. Thanks for the help!
Sure thing!
Hello sorry to bother you again, but I tried without the test clock and I have the same pb
I added an end_date in 1minute to check and I still have the same
I was just testing that as well myself
I'm writing up a ticket to our Engineers and we will get this fixed up
Thanks for surfacing it
Oh so do you have the same issue as me?
Yes, I see the same behavior in my test.
Ok thought I might have done something incorrect, thanks again!