#Shiroyasha

1 messages · Page 1 of 1 (latest)

buoyant iceBOT
charred sluice
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Hello

keen breach
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Hi. You can't transfer your balance to a card. You can transfer to Connected account balances, payout your balance to your connected bank account, or refund a transaction on a card

charred sluice
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Ah ok

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Can I payout to a card? Instead of a transfer?

keen breach
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This is for your platform account and not a connect account?

charred sluice
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It s for a customer

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I want to implement a "cash back" system

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The customer provide me a card number and a send him his cash back

keen breach
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Ok. Yeah that's not possible unfortunately

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You could have them create a Connect account

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Then send money to their connect account and then they could pay out to a debit card there

charred sluice
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Ah ok

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Connect account are only for my provider who provide service for customers on my platform

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I don't want to create a connect account for thousands and thousands of customers

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So there is no way to send money to a customer?

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Let's say a customer have done 8 orders and have 13,6€ in his "cash back pocket". How can I send him this money?

keen breach
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You can't. You can give them discounts or credit them with negative invoice items. But you can't send them actual money

charred sluice
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Ah yeah the negative invoices could be an option

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How does it work please? (quickly)

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Or maybe documentation

keen breach
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You pass a negative amount for credit

charred sluice
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I'll take a look

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OK I got it

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I was wondering smthg. When a customer pay through my platform, he always have the same customer ID? Or it changes every time he pays? Based On what stripe give a customer ID to a customer?

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I don't know if was clear. Feel free to tell me if you need more information about my question

keen breach
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Then you pass that id to future api calls

charred sluice
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I don't create a customer in stripe for them. Should I?

keen breach
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If you want to use the same customer ID across everything I recommend it because it gives you much more control over things

charred sluice
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Yeah, specifically for the negative invoice

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Thanks for your time as always. I think I m good! Have a nice day!