#jordanlanham
1 messages · Page 1 of 1 (latest)
hi! not sure I entirely follow.
When signing up to create an account
where was that exactly?
to be clear, if you are the owner of the overall marketplace, you simply have a normal full Stripe account, you are the 'platform', it's your other users who you help create Express accounts for
Sign up to quickly create a new Stripe account today and get started accepting payments in minutes.
This is the link we used that was sent to us from a stripe employee
yep, and that is how sign up for a normal full Stripe account
To clarify, we will be receiving and doing payouts as well as a platform
jordanlanham
So we will need stripe connect express too, if I am not mistaking.
I think you are mistaken
Can you explain?
you mentioned a Stripe employee, who was that, someone in sales perhaps? they likely can help you directly with knowledge of your exact use case
We are generating a revenue as a platform through stripe and will be paying out users through stripe. Can you confirm which account we need?
Max Berry
a platform account and then you can have Express accounts for the other users who you transfer funds to and pay them out
thanks and he told you to come here on Discord?
Perhaps, our dev. team should be able to get it figured out I believe, but will circle back.
We ultimately just need to know where to set up the account we need.
We were provided a link from him to create an account and did so, but do not believe it’s stripe connect express like he suggested.
yeah I don't know how else I can explain this to you
to be clear, if you are the owner of the overall marketplace, you simply have a normal full Stripe account, you are the 'platform', it's your other users who you help create Express accounts for
to create the Express accounts for your users, you follow the guides and implement with our API (https://stripe.com/docs/connect/express-accounts#create-account)
Okay, are you able to check on our account and see if we are set up the way you are explaining then?
We have integrated or done anything with API yet, we want to clarify we have the normal correct account set up on behalf of our platform.
Haven’t integrated*
this is an anonymous Discord chat, I have no access to your account
I don't think you could possibly have anything else if you signed up on https://dashboard.stripe.com/register