#jordanlanham

1 messages · Page 1 of 1 (latest)

rich obsidian
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hi! not sure I entirely follow.

When signing up to create an account
where was that exactly?

to be clear, if you are the owner of the overall marketplace, you simply have a normal full Stripe account, you are the 'platform', it's your other users who you help create Express accounts for

runic kiln
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This is the link we used that was sent to us from a stripe employee

rich obsidian
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yep, and that is how sign up for a normal full Stripe account

runic kiln
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To clarify, we will be receiving and doing payouts as well as a platform

rich obsidian
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jordanlanham

runic kiln
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So we will need stripe connect express too, if I am not mistaking.

rich obsidian
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I think you are mistaken

runic kiln
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Can you explain?

rich obsidian
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you mentioned a Stripe employee, who was that, someone in sales perhaps? they likely can help you directly with knowledge of your exact use case

runic kiln
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We are generating a revenue as a platform through stripe and will be paying out users through stripe. Can you confirm which account we need?

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Max Berry

rich obsidian
rich obsidian
runic kiln
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He’s went he an email with an option too

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Sent*

rich obsidian
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ok cool

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do you have specific developer/API questions I can help with?

runic kiln
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Perhaps, our dev. team should be able to get it figured out I believe, but will circle back.

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We ultimately just need to know where to set up the account we need.

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We were provided a link from him to create an account and did so, but do not believe it’s stripe connect express like he suggested.

rich obsidian
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yeah I don't know how else I can explain this to you

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to be clear, if you are the owner of the overall marketplace, you simply have a normal full Stripe account, you are the 'platform', it's your other users who you help create Express accounts for

runic kiln
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Okay, are you able to check on our account and see if we are set up the way you are explaining then?

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We have integrated or done anything with API yet, we want to clarify we have the normal correct account set up on behalf of our platform.

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Haven’t integrated*

rich obsidian
rich obsidian