#Gunaseelan
1 messages · Page 1 of 1 (latest)
👋 happy to help
Hi
based on this https://stripe.com/docs/saving-cards#automatic-card-updates
automatic card updates requires card issuers to participate with the network and provide this information.
your customer might have a card that is issued by a bank that doesn't participate in automatic card updates
Customers's card network is Visa
the card issuer is their bank
JPMorgan Chase Bank N.A. - Commercial
we don't maintain a list of banks who participate in ACU
Okay. Then how to confirm this?
you can either contact the bank, or try to write to https://support.stripe.com/?contact=true they might be able to have other insights on the subject
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