Gunaseelan | Stripe Developers | Page 1

frigid etherBOT Oct 27, 2022, 9:26 AM

#

rich veldt Oct 27, 2022, 9:27 AM

#

👋 happy to help

twin thistle Oct 27, 2022, 9:27 AM

#

Hi

rich veldt Oct 27, 2022, 9:28 AM

#

based on this https://stripe.com/docs/saving-cards#automatic-card-updates

automatic card updates requires card issuers to participate with the network and provide this information.

Saving cards

Learn how to save and update card details to charge customers later.

#

your customer might have a card that is issued by a bank that doesn't participate in automatic card updates

twin thistle Oct 27, 2022, 9:29 AM

#

Customers's card network is Visa

rich veldt Oct 27, 2022, 9:31 AM

#

the card issuer is their bank

twin thistle Oct 27, 2022, 9:33 AM

#

JPMorgan Chase Bank N.A. - Commercial

rich veldt Oct 27, 2022, 9:35 AM

#

we don't maintain a list of banks who participate in ACU

twin thistle Oct 27, 2022, 9:36 AM

#

Okay. Then how to confirm this?

rich veldt Oct 27, 2022, 9:39 AM

#

you can either contact the bank, or try to write to https://support.stripe.com/?contact=true they might be able to have other insights on the subject

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

twin thistle Oct 27, 2022, 9:49 AM

#

Sent a mail to Stripe

#

thanks

#Gunaseelan