#Cvijo
weary aspen
Hi bismarck
vernal oasis
PaymentIntents don't expire but also can't be actioned without a client_secret or without your secret key so having incomplete PaymentIntents isn't really an issue other than Dashboard clutter. If you do want to clean this up, then you can cancel PaymentIntents that aren't actioned using https://stripe.com/docs/api/payment_intents/cancel
weary aspen
so this is normal use case
because i think i am doing something wrong
its kinda wierd that i have to create payment intent beore i render elements on my client side (i know that now you have some beta to render elements before creating intent) .. in our ERP app our customers just click payment type credit card and i create payment intent but they miss click it alot and choose another payment method insted and then this payment intent should never be created in first place
split badger
Hi, taking a look here. Bismark needed to step away, let me catch up
weary aspen
hi pgskc
so the having so many payment intent created without a reason is fine with Stripe
to have*
split badger
It is normal, but what you can do is reuse the Payment Intent for the customer when they come back online to continue to make the purchase by Retrieving the Payment Intent, https://stripe.com/docs/api/payment_intents/retrieve. This way, you won't have as many Incomplete Payment Intents.
weary aspen
it is not back online .. this is office application for renta car agencies and customer is standing infront of desk and our client employee pick credit card but customer will not use credit card .. so i cannot reuse this intent i think
split badger
I see. In this case, like my colleague suggested -- you can cancel these Payment Intents if you want less clutter on the Dashboard and it's not a real issue.
split badger
You can ask here, no promblem
weary aspen
tnx
let me try to expalin its more about use case solution
We have SaSS application for renta car agancies (we are curently in 28 countries with our solution) and most of our clients problem is to charge credit cards later (customer return car and our client got ticket like month later and he must charge his customer with that traffic fine ticket or any new damage or something) .. so we wanted to implement stripe with off_seasion payment methods so we can charge credit cards without customer present. So my question is .. our clients employees uses our Solution to create contracts, finance documents etc so that employee need to sve customer credit card (Payment intent) but actually customer doesnt populate anything on computer our client employee is doing (enter customer credit card by hand) .. because your terminals are not available in most of our countries. So when employee enter credit card and we create payment intent what will be 3d secure validation because we dont use any kind of POS and sometimes customers doesnt even have internet roaming on their phones to mybe use phone to confirm 3d secure auth. Is there any use case or some ideas how to do this ? .. Customers usually are used to enter pin number on POS but since there is no POS what would be solution
Sorry for long text
split badger
Thank you for your patience, in this case, you'd want t reach out to Stripe support. Our support team will be able to assist you better than I can: https://support.stripe.com/contact