#ie.atanu

1 messages · Page 1 of 1 (latest)

fading vector
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Hi there

jaunty ore
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Hi @fading vector

fading vector
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We don't expose the exact TTL here. It is pretty short and you should generate a new one if it expires

jaunty ore
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I understand but the problem we are facing is not about generating a new url. We noticed that it remains active for good amount of time and we were looking for a way to shorten it.

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One of our client has raised a concern about it.

fading vector
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Hmm why exactly? And in that case, you control the URL here on your site, right?

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The point of Customer Portal is to allow for Customer Management by the customer themselves. It doesn't really make sense to be concerned about the TTL here imo...

jaunty ore
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Let me explain...

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Now the problem is: if the user accidentally share this session url (after redirect) with someone, they can also access the customer portal of that user.

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we were looking for a way to prevent that from happening

fading vector
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Why would that person be sharing that URL?

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Also am I misremembering... I thought the Sessions were single-use.

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Possible I am misremembering that though

jaunty ore
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Yes, ideally the the Sessions urls should have been single-use but unfortunately it is not

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If I generate a session url and if you get access to it, you will be able to access my portal without any authentication.

fading vector
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Overall I think what you are saying is fair feedback and I can relay it to the team. But overall, there is already authentication being done on your end, and there is really no reason for these links to be shared.

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So the fear here shouldn't really ever be realized. But, like I said, I will share this feedback with our team and encourage them to add the ability to expire Portal Sessions

jaunty ore
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Got it. Thanks @fading vector.