keithm | Stripe Developers | Page 1

valid frost Oct 26, 2022, 11:52 AM

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👋 happy to help

lean agate Oct 26, 2022, 11:52 AM

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thank you, really appreciate any help

valid frost Oct 26, 2022, 12:01 PM

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I'm still looking into this

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sorry for keeping you waiting

lean agate Oct 26, 2022, 12:03 PM

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No worries, thank you for looking into it

valid frost Oct 26, 2022, 12:04 PM

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could you please recreate this schedule using test clocks?

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https://stripe.com/docs/billing/testing/test-clocks

Test your integration with test clocks

Learn how to move Billing objects through time in test mode.

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this way we could advance the clock and see what will happen

lean agate Oct 26, 2022, 12:06 PM

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ah ok, will do

valid frost Oct 26, 2022, 12:08 PM

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this way it would be easier to debug

lean agate Oct 26, 2022, 12:16 PM

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can the stripe dashboard only create schedules with 1 phase?

valid frost Oct 26, 2022, 12:17 PM

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I'm not sure why?

lean agate Oct 26, 2022, 12:17 PM

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I cant see how to add other phase so we can add the 'free' phases to it so I will just use the api, will just take me a few minutes to setup on my side

valid frost Oct 26, 2022, 12:20 PM

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oh yes you're right

lean agate Oct 26, 2022, 12:34 PM

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Here is a subscription with this setup: sub_1Lx8nYE455PKWaMtEkvnTVJI

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had issues using the customer on a connected account so it's now on the platform account but doubt this will make any difference

valid frost Oct 26, 2022, 12:37 PM

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would you mind advancing the clock 1year?

lean agate Oct 26, 2022, 12:39 PM

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sure

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Have done this and looks like it's cancelled to me?

valid frost Oct 26, 2022, 12:43 PM

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let me check

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yeah this is because the payment failed

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you need to add a default payment method either for the customer or for the subscription

lean agate Oct 26, 2022, 12:46 PM

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ah ok, will do this and setup a new one so

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sorry took me a bit to make sure the payment intent was confirmed

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have set one up here: sub_1Lx98TE455PKWaMtivmQ6Ciu

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can I advance the time?

valid frost Oct 26, 2022, 12:56 PM

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let me double check the subscription first

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yes please do

lean agate Oct 26, 2022, 12:58 PM

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cool

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thats done

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looks like it issued a draft €100 invoice

valid frost Oct 26, 2022, 1:00 PM

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yeah that's really weird

daring bobcat Oct 26, 2022, 1:05 PM

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Hello 👋
Taking over as tarzan needs to step away, give me a few to catch up on the context here

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I looked at your schedule phases and they look fine
Can you quickly check something?

Can you use the upcoming invoice API endpoint to retrieve the next invoice and check the amount?
https://stripe.com/docs/billing/subscriptions/prorations#preview-proration

lean agate Oct 26, 2022, 1:20 PM

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Sorry, just caught up in some calls - will do shortly

daring bobcat Oct 26, 2022, 1:21 PM

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NP!

lean agate Oct 26, 2022, 1:30 PM

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Hi Hanzo, sorry do you mean before we advance the clock?

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We were using the stripe dashboard and could see the first one was €100

daring bobcat Oct 26, 2022, 1:32 PM

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Ah sorry about the confusion.
Can you retrieve the latest invoice for the other subscription (sub_1Lx7paCoVSlQU5W0ezF8CBE3) you've shared? Not the one with the test clocks

lean agate Oct 26, 2022, 1:39 PM

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no problem

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this is what we get back via api

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📎 message.txt

daring bobcat Oct 26, 2022, 1:46 PM

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Gotcha. So it is consistent with the dashboard.
hmmm. thinking..

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@lean agate my apologies that this is taking a while

lean agate Oct 26, 2022, 2:02 PM

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sorry Hanzo we just found the issue

daring bobcat Oct 26, 2022, 2:02 PM

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As far as I know, this would only happen if phase isn't changing

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oh nicee

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what was it?

lean agate Oct 26, 2022, 2:04 PM

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we were specifying an end date and I believe the end date we had was slightly longer than stripe's calculated one

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we just switched to using iterations: 1, which is what the docs recommend (guessing for this reason)

daring bobcat Oct 26, 2022, 2:08 PM

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AH that makes sense.
Glad you're unblocked 🙂

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Apologies that it took a while

lean agate Oct 26, 2022, 2:09 PM

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no worries at all, thank you so much

#keithm