#rkim

1 messages · Page 1 of 1 (latest)

dapper yachtBOT
graceful burrow
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Hi there!

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We have a feature to enable/disable radar on specific transactions with the API. But if you want this you need to contact Stripe support to request access: https://support.stripe.com/contact

plush marlin
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Hi,
Ok i'll make the contact, but do you know technically - with this feature - if that requires us to pass some field/value so that it can be detected to enable Radar on it ?

graceful burrow
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Correct, you'll get an extra API parameter you can pass when creating payment to enbale/disable Radar.

plush marlin
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Also, when i am am connected as the connected account, in stripe dashboard (to see what merchants see).
I see that they have access to "Parameters > Enable Radar for Fraud team" :

  • they have possiblity to enable it themselve ?
  • does it means its only enable for transactions destined to their connected account ?
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(Ok noted for the extra parameter. I'll follow-up with your support on this one)

graceful burrow
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Are your connected accounts standard accounts?

plush marlin
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I see type "Express"

graceful burrow
plush marlin
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This is weird, because :

  • i see type is "express" on my platform view of this connected account
  • when i am connected as my merchant, i see fraud menu in payment, with possiblity to enable it (while connected as merchant)
  • when i click on enable the trial period, it shows the radar activate screen
  • i just tested : i clicked on it, still being in "as merchant dashboard view"; and it enabled it. I see it now enabled as merchant.
    (note : my mistake i though there was an additonnal step to enable it, but it enabled it directly. Is it possible to disable the trial without loosing trial period afterward for acct_1LcW3pPvCeZSwTxb ?)
  • then, when i go back on my platform dashboard, and i check the same radar menus, it is not enable at platform level.

=> if it is indeed enabled at connected account (express) level : who is paying the additionnal radar cost paid ? how ?
Note : we use two model of transfers to connected account on the platform,

  • "separate charge & transfer"
  • and "on behalf of" (specialy for "crossborder" transfer/currencies)
graceful burrow
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Sorry but here on Discord we are not very familiar with the Dashboard or with Stripe fees. So I would recommend to ask Stripe support directly: https://support.stripe.com/contact