devparry | Stripe Developers | Page 1

hallow crownBOT Oct 26, 2022, 6:46 AM

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uncut ravine Oct 26, 2022, 6:46 AM

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hi there, can you share the request id [0]? it'd look like req_xxx

[0] https://stripe.com/docs/api/request_ids

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or share the code snippet?

wind tree Oct 26, 2022, 6:52 AM

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I use like this

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same code work properly on my localhost + staging server

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but we are getting this error on Production server

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we also declare use at top of controller

use \Stripe\Customer;

uncut ravine Oct 26, 2022, 6:55 AM

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i believe this error should be where you're retrieving a Customer - i'd suggest that you refer to the full stacktrace and identify which line in your code the error is occurring, and then validate the value being passed in

wind tree Oct 26, 2022, 6:59 AM

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can i check this error in logs as well ?

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under stripe dashboard ?

uncut ravine Oct 26, 2022, 7:01 AM

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probably not - this error probably occurs before the request is sent to Stripe i.e. the request can't even be sent to Stripe at all because of this issue

wind tree Oct 26, 2022, 7:06 AM

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This is my code which retrieve customer data
is this syntax is okay ?

uncut ravine Oct 26, 2022, 7:09 AM

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have you tried running that specific line of code? Also, try logging what is the value of $currentUser['stripe_customer_id']

wind tree Oct 26, 2022, 7:35 AM

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Actually, I have to check the database and need user login details so I have to wait for the login details.

uncut ravine Oct 26, 2022, 7:37 AM

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sure, feel free to reach out again if you still need help

wind tree Oct 26, 2022, 7:52 AM

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Hi Alex Is it possible if the product price not set as the default the we will get same error ?

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as you can see here default price not set

uncut ravine Oct 26, 2022, 7:54 AM

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no, it shouldn't be because of that

wind tree Oct 26, 2022, 7:56 AM

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it's means this error message is only related to customer.

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