special character | Stripe Developers | Page 1

inland cragBOT Oct 25, 2022, 9:00 PM

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bronze shore Oct 25, 2022, 9:00 PM

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This is the customer in question: cus_HL4QTR99LZQgQL

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They received a 100% 1 month promo, but their invoice still paid the full 1 month

oak ether Oct 25, 2022, 9:04 PM

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Let me dig into this a bit and circle back

bronze shore Oct 25, 2022, 9:04 PM

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Thank you for taking a look!

oak ether Oct 25, 2022, 9:31 PM

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These are the Prices that the Coupon/Discount apply to:
(price_1KRgebHMtOGkm4dBdI3jaUBA) and (price_1KRgd4HMtOGkm4dBTAFuvcLy)
The price on the invoice is (price_1K4BWBHMtOGkm4dBvTb02fuD)

For this reason, no coupon was applied

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Does that make sense?

bronze shore Oct 25, 2022, 9:37 PM

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Yep, I see that now, thank you for the confirmation on this.

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Looks like we have some products that are duplicated and we picked the wrong one

oak ether Oct 25, 2022, 9:39 PM

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Happens! Sorry for the wait, but glad you know what's causing stuff now

#special character