#Deathnfudge - subscription update

1 messages · Page 1 of 1 (latest)

silk fractalBOT
steady lake
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Hi there

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The short of it is that if the billing period doesn't change then proration items will be generated and picked up with the next invoice

full bramble
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Let me make sure I'm understanding this correctly. When a customer downgrades, proration items will be generated, and there will be an invoice generated immediately and they'll get a prorated refund. We're passing in "always_invoice" to the "proration_behavior" when sending to the customer portal.

steady lake
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Ah then yes that's correct if you are passing always_invoice

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But they wouldn't get a refund

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They would get a credit in this case.

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So proration is generated, new invoice is cut that includes the Price and the proration items. If the proration amount is larger than the Price, the Customer gets a credit that will be applied to future invoices.

full bramble
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Ok. Thanks for your help!

tidal matrix
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Deathnfudge - subscription update