mxd | Stripe Developers | Page 1

warm meteorBOT Oct 25, 2022, 2:13 PM

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thick crescent Oct 25, 2022, 2:14 PM

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hi im at https://stripe.com/docs/billing/quickstart

Prebuilt subscription page with Stripe Checkout

upper patrol Oct 25, 2022, 2:14 PM

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Hello 👋
Can you provide more information about this?
What error are you seeing?

thick crescent Oct 25, 2022, 2:14 PM

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i downloaded the app and ran it

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i get the following

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Not Found

127.0.0.1 - - [25/Oct/2022 09:53:58] "GET / HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 09:54:01] "GET /create-checkout-session HTTP/1.1" 404 -```

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in the browser

Screen_Shot_2022-10-25_at_10.14.41_AM.png

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this is the route provided by stripe : @app.route('/', methods=['GET']) def get_index(): return current_app.send_static_file('index.html')

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but theres not even an index.html file in the public directory

Screen_Shot_2022-10-25_at_10.16.08_AM.png

upper patrol Oct 25, 2022, 2:16 PM

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I don't think there's an index.html file in the sample
You may need to create one of your own

thick crescent Oct 25, 2022, 2:16 PM

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yeah so i did that

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and it doesn't detect the index

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i tried the /checkout route and same thing, 404 error

upper patrol Oct 25, 2022, 2:18 PM

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did you try restarting the server?

thick crescent Oct 25, 2022, 2:18 PM

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yes of course

upper patrol Oct 25, 2022, 2:19 PM

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gotcha. give me a couple minutes, let me see if I can reproduce this behavior

thick crescent Oct 25, 2022, 2:19 PM

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 * Environment: production
   WARNING: This is a development server. Do not use it in a production deployment.
   Use a production WSGI server instead.
 * Debug mode: on
 * Running on http://127.0.0.1:4242/ (Press CTRL+C to quit)
 * Restarting with stat
 * Debugger is active!
 * Debugger PIN: 176-922-053
127.0.0.1 - - [25/Oct/2022 10:17:29] "GET / HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:17:30] "GET / HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:17:30] "GET / HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:17:32] "GET / HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:19:03] "GET /checkout HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:19:15] "GET /cancel HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:19:26] "GET /create-portal-session HTTP/1.1" 404 -
127.0.0.1 - - [25/Oct/2022 10:19:40] "GET /create-checkout-session HTTP/1.1" 404 -```

upper patrol Oct 25, 2022, 2:23 PM

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can you try going to http://127.0.0.1:4242/checkout.html

thick crescent Oct 25, 2022, 2:23 PM

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whoa

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Screen_Shot_2022-10-25_at_10.23.39_AM.png

upper patrol Oct 25, 2022, 2:24 PM

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I think the example doc needs to call this out explicitly but since there's no index file, the route fails

thick crescent Oct 25, 2022, 2:24 PM

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yes! do you have the power to change it?

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and add a ? to checkout.html is the way to make it work?

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Screen_Shot_2022-10-25_at_10.24.56_AM.png

upper patrol Oct 25, 2022, 2:25 PM

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no sorry, question mark was supposed to be outside the url

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/create-checkout-session is a POST path

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Checkout.html calls this route and generates a checkout session

thick crescent Oct 25, 2022, 2:25 PM

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yeah that works now, except for when i click checkout, theres the server error

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list index out of range
127.0.0.1 - - [25/Oct/2022 10:24:51] "POST /create-checkout-session HTTP/1.1" 500 -```

upper patrol Oct 25, 2022, 2:26 PM

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huh that seems to be coming from your server.js or server.py file.
I don't see an error on my end after downloading the example a few minutes ago

thick crescent Oct 25, 2022, 2:27 PM

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i dont have a server.js, i have a client.js

upper patrol Oct 25, 2022, 2:28 PM

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there should be one outside the public folder

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This is what the source looks like

Screen_Shot_2022-10-25_at_9.28.11_AM.png

thick crescent Oct 25, 2022, 2:28 PM

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no im using the python flask app

upper patrol Oct 25, 2022, 2:29 PM

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yeah but it should look similar I think

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let me check

thick crescent Oct 25, 2022, 2:29 PM

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Screen_Shot_2022-10-25_at_10.29.05_AM.png

upper patrol Oct 25, 2022, 2:29 PM

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yeah that's the file I'm referring to.

thick crescent Oct 25, 2022, 2:30 PM

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Screen_Shot_2022-10-25_at_10.29.56_AM.png

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um

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do you think its due to the lookup keys?

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that was another thing i found in the quickstart

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yeah Idk, im literally using the code provided

upper patrol Oct 25, 2022, 2:34 PM

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Give me a couple of minutes to download and reproduce

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Can you open your network console to see if you have any errors there?

thick crescent Oct 25, 2022, 2:42 PM

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all i got was:

Screen_Shot_2022-10-25_at_10.41.49_AM.png

upper patrol Oct 25, 2022, 2:42 PM

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can you try adding a print statement in your create-checkout-session method in server.py ?

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to see what's exactly causing this 500

thick crescent Oct 25, 2022, 2:46 PM

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i got ```127.0.0.1 - - [25/Oct/2022 10:46:11] "GET /checkout.html HTTP/1.1" 200 -
list index out of range

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i created a subscription already and used the correct test_keys but its not picking anything up it looks like

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Screen_Shot_2022-10-25_at_10.58.46_AM.png

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parameter_invalid_empty - lookup_keys[0]
You passed an empty string for 'lookup_keys[0]'. We assume empty values are an attempt to unset a parameter; however 'lookup_keys[0]' cannot be unset. You should remove 'lookup_keys[0]' from your request or supply a non-empty value.

upper patrol Oct 25, 2022, 3:00 PM

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The chart may take some time to update.
Do you see them under subscriptions?
https://dashboard.stripe.com/test/subscriptions

thick crescent Oct 25, 2022, 3:00 PM

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yeah so this is the error i encountered, something is confusing in the lookup docs

upper patrol Oct 25, 2022, 3:00 PM

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Can you look into your logs and share the request ID where you're seeing this error?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

thick crescent Oct 25, 2022, 3:01 PM

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ok so I tried it and still same error

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        <!-- Add a hidden field with the lookup_key of your Price -->
        <input type="hidden" name="lookup_key" value="20.00" />
        <button id="checkout-and-portal-button" type="submit">Checkout</button>
      </form>```

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i added the value 20.00 for the lookup key

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idk

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what now?

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try a bunch of stuff and come back?

upper patrol Oct 25, 2022, 3:05 PM

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That's the point of quickstart guides 🙂
You can use it as a reference to build your own integration

thick crescent Oct 25, 2022, 3:05 PM

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i dont have any confidence if I cant get the quickstart to operate ...

upper patrol Oct 25, 2022, 3:06 PM

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We also have step-by-step docs for this
https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=checkout

thick crescent Oct 25, 2022, 3:07 PM

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ok ill try that ....

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thanks for the help, and for your time

upper patrol Oct 25, 2022, 3:09 PM

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NP! 🙂 Happy to help
Good luck

#mxd