#davidc-capabilities-connect

1 messages ยท Page 1 of 1 (latest)

polar bridge
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Hi there ๐Ÿ‘‹ can you share the ID of the request that returned that error?

median cave
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req_Z2NzwunBkYQL5S

polar bridge
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Thank you, I'm pulling that up

median cave
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Awesome

polar bridge
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Looking at the most recent capability.updated event for the transfers capability for the destination account that you specified, it doesn't look like that account has been granted that capability yet due to missing requirements:
https://dashboard.stripe.com/test/events/evt_1Lwlj0GbSzQcNkMx907nsCi2

I think that might be causing the error that you're encountering.

median cave
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Cool

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Btw when did it be updated?

polar bridge
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I'm not sure I understand the question.

median cave
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oh sorry for my question.
I understood if the capability rule was changed recently

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I can not see any events logs with the above url

polar bridge
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Apologies, I forgot to mention that since the event is from your Connected Account that it isn't directly visible in your Platform's Stripe dashboard, you'll first have to view the dashboard as that Connected Account.

Alternatively, you can use the event ID at the end of that URL to retrieve the event from the API as your Platform account.

median cave
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awesome thanks

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another question maybe.

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this error will happen due to missing requirements.

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so it will be caused when I submit the details to connect with Bank Account?

polar bridge
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That error doesn't necessarily mean there are missing requirements, though that is a common reason, but rather it means the account that you're trying to transfer to currently doesn't have access to the necessary capabilities.

You can retrieve the Connected Account that you're working with, and inspect its capabilities and requirements hashes to get an understanding of the current state of the account.

capabilities shows you the capabilities for the account:
https://stripe.com/docs/api/accounts/object#account_object-capabilities

requirements shows you what requirements are currently required, and which will be required in the future:
https://stripe.com/docs/api/accounts/object#account_object-requirements

I'm not too familiar with exactly what requirements impact which capabilities (it also fluctuates based on account country), but I don't think a bank account will impact the transfer capability.

median cave
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okay gotcha

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so when trying to request with this api stripe.accounts.listCapabilities, I see the status. And seems it returns Inactive now

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of course requested is true.

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Then will be any delay to be Active or when or how it can be granted?

polar bridge
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Once the required information is provided and verified, the capability is immediately granted.

median cave
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I was in the test mode, and I was able to submit the required information successfully.
But it did not work.
Btw in the live mode, then it should work?

polar bridge
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What do you mean when you say it didn't work? Can you be more specific?

median cave
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I mean in the test mode, I was able to submit the required information through connect.stripe.com successfully but I saw the above error. insufficient_capabilities_for_transfer.
But my question is if it is submitted successfully in the live mode, then creating payment should work fine?

polar bridge
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The account hasn't been updated since I've looked at it, so it still has the same requirements because the address information that you provided failed verification. It looks like the postal code that you provided does not match the provided city/state.

When testing Connect scenarios, the city, state, zip combination that you provided for a Connected account must be valid:
https://stripe.com/docs/connect/testing#test-verification-addresses:~:text=certain verification conditions.-,You must pass in legitimate values for the city%2C state%2C and postal_code arguments.,-Currently%2C address verification

Before going live, test your Connect integration for account creation, identity verification, and payouts.

median cave
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Thanks again.
Let me test again.

polar bridge
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Any time, happy to help!