valep - webhook previous attributes | Stripe Developers | Page 1

steady boughBOT Oct 24, 2022, 7:30 PM

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lavish ruin Oct 24, 2022, 7:31 PM

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Can you share an example event ID?

woven pulsar Oct 24, 2022, 7:32 PM

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evt_1Lu3xDIQk419OSQPXIXICqby

lavish ruin Oct 24, 2022, 7:32 PM

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Thanks - taking a look

woven pulsar Oct 24, 2022, 7:33 PM

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thank you!

lavish ruin Oct 24, 2022, 7:37 PM

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Do you have to have the ID of you webhook endpoint?

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Or your platform account ID acct_123

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Actually I think I see which this is

woven pulsar Oct 24, 2022, 7:38 PM

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oh ok

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just in case, our account is acct_136iIolYWo9oEvVK9wAy

lavish ruin Oct 24, 2022, 7:50 PM

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valep - webhook previous attributes

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Oh, this is not what I thought I saw. That account only seems to have a single webhook endpoint and it is disabled. And I don't see any endpoints for delivery of the event you shared for that account or potentially related ones.

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So it actually would be helpful to share a specific webhook endpoint ID where you expected to receive this event (we_123)

woven pulsar Oct 24, 2022, 7:59 PM

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ok let me see if I can find this

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we make api requests using an access_token

lavish ruin Oct 24, 2022, 8:04 PM

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Sure, so its an older connect integration

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Do you only get events by retrieval via the events API?

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ie, there is no webhook endpoint for delivery

woven pulsar Oct 24, 2022, 8:05 PM

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yup

lavish ruin Oct 24, 2022, 8:19 PM

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OK so I'm seeing example get requests with list and specific events from your account, such as these:
https://dashboard.stripe.com/logs/req_LykhMBSt7TvsT0
https://dashboard.stripe.com/logs/req_CnKZE7yNJi8i1I
You're seeing this only on customer.subscription.updated events, correct? And is the attribute missing entirely, or present but null/empty?

woven pulsar Oct 24, 2022, 8:21 PM

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Correct. This is only on customer.subscription.updated events and the previous_attributes field is there but it's empty

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this is what it looks like

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"previous_attributes": {
}

lavish ruin Oct 24, 2022, 8:34 PM

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I'm not finding any reason this should be missing for you when requesting those events from the API. Would you be able to write in to support (via your dashboard or support@stripe.com) and mention my handle (synthrider) so I can find your message? Since I can't see your GET request results, it would be extremely helpful if you could
1/ run one of these requests again with eg curl or some other tool that allows you to capture the output
2/ Share the request ID along with the response body you get back

I want to open an investigation internally and having such an example will help us dig.

woven pulsar Oct 24, 2022, 8:41 PM

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Ok I'll do that

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just sent it to support@stripe.com

lavish ruin Oct 24, 2022, 8:52 PM

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OK thanks -- looking for that now

#valep - webhook previous attributes