#5g-beta-access

1 messages · Page 1 of 1 (latest)

jagged zealotBOT
quasi nebula
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5g-beta-access

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We don't discuss betas here sorry

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if you give me your account id I can flag internally though that's the best I can do

still hamlet
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No worries, on a related question , are there any solid workarounds for creating a post-payment invoice?

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Oh that’d be great one sec

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quasi nebula
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thanks!

still hamlet
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I’ve settled for creating an invoice for the client manually and then refunding their Stripe Checkout payment when this invoice has been paid

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Seems like the only way to avoid a duplicate transaction in the system without the beta feature

quasi nebula
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yeah I would recommend never doing that, really bad experience for your customer to pay twice, and you lose money since we don't refund our fee on refund

still hamlet
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True :/

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It’s the first time it has happened, usually B2B clients email for an invoice before paying

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It feels a bit like they’re in the wrong to be asking for an invoice in the first place - almost like walking into a supermarket and requesting it, right?

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But the customer is never wrong

quasi nebula
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Yeah I can't speak to that, ultimately it's a common ask, that's why we have that beta. Hopefully you can get in soon 🙂

still hamlet
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Great, thank you! Really appreciate it