tsetsinho | Stripe Developers | Page 1

silver hingeBOT Oct 24, 2022, 11:38 AM

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quick cobalt Oct 24, 2022, 11:38 AM

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👋 happy to help

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what do you mean pay a commission? are you the Platform or the Connect Account? is the commission for you? could you please elaborate?

rugged linden Oct 24, 2022, 11:40 AM

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Hi Tarzan! I have the platform and the connect account. At my Connect account I have one other user. I want every time an order is paid to send a commission to that user

quick cobalt Oct 24, 2022, 11:41 AM

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when you say a user is that another Connect account?

rugged linden Oct 24, 2022, 11:41 AM

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It’s another stripe account under my connect account

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Owned by another person but connected to my connect account

quick cobalt Oct 24, 2022, 11:43 AM

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I don't think it's possible to do a transfer from your platform account to a Connect account related to a Connect account of yours

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let me double check

rugged linden Oct 24, 2022, 11:43 AM

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Maybe I am not explaining it right

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Let me send you a screenshot give me 2 minutes please

quick cobalt Oct 24, 2022, 11:44 AM

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yes that might be helpful

rugged linden Oct 24, 2022, 11:47 AM

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this is my account and I have "nick" connected to me

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I want when someone pays me to send a commission of the payment to the "nick" account

quick cobalt Oct 24, 2022, 11:49 AM

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ok so you can create separate charges and transfers as explained here https://stripe.com/docs/connect/charges-transfers

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

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take a look at this section https://stripe.com/docs/connect/charges-transfers#transfer-availability on how you can do it without having issues with available balance

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

rugged linden Oct 24, 2022, 11:51 AM

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so there is no automatically transfer option in stripe? this needs to be done with coding?

quick cobalt Oct 24, 2022, 11:52 AM

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there is actually but in that case it would be the other way around, you will create a Charge and you will take what we call an application fee

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you can read more about the different types of charges here https://stripe.com/docs/connect/charges

Create a charge

Learn how to create a charge and split payments between your platform and your sellers or service providers when you accept payments.

rugged linden Oct 24, 2022, 11:55 AM

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I think this is what I need

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when someone pays me it automatically goes to the connect account balance and I get the application fee is that right?

quick cobalt Oct 24, 2022, 11:56 AM

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you also need to read this before taking any decision https://stripe.com/docs/connect/charges#stripe-fees

Create a charge

Learn how to create a charge and split payments between your platform and your sellers or service providers when you accept payments.

rugged linden Oct 24, 2022, 11:58 AM

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so what do I need to do in order to make this setup?

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is it something from the webhooks that I am using in order to add the money to the connect account and then take my application fee?

quick cobalt Oct 24, 2022, 11:59 AM

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if you choose Direct charges this means that your Connected Account will be debited the Stripe fees, refunds and chargebacks

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instead of the Platform account

rugged linden Oct 24, 2022, 12:03 PM

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where do I setup this Direct charges?

quick cobalt Oct 24, 2022, 12:03 PM

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https://stripe.com/docs/connect/direct-charges

Creating direct charges

With Connect, you can make charges directly on the connected account and take fees in the process.

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what is the type of your Connected Account?

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it's a Standard account I just saw it in your screenshot

rugged linden Oct 24, 2022, 12:05 PM

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yes Standard

quick cobalt Oct 24, 2022, 12:05 PM

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ok let me know if you need any more help

rugged linden Oct 24, 2022, 12:07 PM

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I am trying to see how all this can work with the webhooks as I am using a WooCommerce website

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if thats the correct way to do it

quick cobalt Oct 24, 2022, 12:08 PM

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no you shouldn't be using webhooks for this

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I'm not sure how to do Direct Charges or Destination Charges in WooCommerce but there's definitely a way of doing so

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I would highly recommend contacting support https://support.stripe.com/?contact=true to get more help regarding this

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rugged linden Oct 24, 2022, 12:31 PM

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Ok I will! Thank you very much for your help

quick cobalt Oct 24, 2022, 12:32 PM

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let me know if you need any more help

#tsetsinho