dicit-ratelimit-errors | Stripe Developers | Page 1

wide arrowBOT Oct 21, 2022, 3:51 PM

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real moon Oct 21, 2022, 3:52 PM

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Good question, yes I think there is an error code specifically for rate limits. Looking in to it

jaunty grotto Oct 21, 2022, 3:52 PM

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ok sounds good

real moon Oct 21, 2022, 3:54 PM

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And indeed that error code is rate_limit https://stripe.com/docs/error-codes#rate-limit

tiny pollen Oct 21, 2022, 3:59 PM

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dicit-ratelimit-errors

jaunty grotto Oct 21, 2022, 4:02 PM

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Ok so how do i test for that?

tiny pollen Oct 21, 2022, 4:06 PM

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we don't have tests for that. It's extremely rare that anyone hits rate limits. You have to do 100 requests per second, this is incredibly high

jaunty grotto Oct 21, 2022, 4:07 PM

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ok. what happens though if a rate limit gets reached? how long will my users be decommissioned for?

tiny pollen Oct 21, 2022, 4:08 PM

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No one is decommissioned for anything. If you make too many requests, some will fail, that's all

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https://stripe.com/docs/rate-limits is a thorough doc on this

jaunty grotto Oct 21, 2022, 4:08 PM

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oh so just failures, it is not like a ddos attack that affects everyone?

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so it might effect 1 user who is making the requests, not all users?

tiny pollen Oct 21, 2022, 4:10 PM

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who do you call a "user" in your sentence?

jaunty grotto Oct 21, 2022, 4:11 PM

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in my case, each user has a my account page that makes api requests. This page is one that users get redirected to when they login. So if I have millions of users, they would be redirecting to this page maybe at the same time, which is more than 100 requests per second.

tiny pollen Oct 21, 2022, 4:12 PM

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So a user is a customer of yours paying for a service? Because you shouldn't just make calls to Stripe every time someone loads any page on your website

jaunty grotto Oct 21, 2022, 4:13 PM

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yes either paying or not paying. i check to see whether they are free/paid and open/close features that only those customers of that type have access to

tiny pollen Oct 21, 2022, 4:14 PM

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well store all of that information in your database, don't hit our API at all in the case of "checking if they are free/paid" and such

jaunty grotto Oct 21, 2022, 4:15 PM

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ok i'll have to think the design through

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Is there a way to make parts of the customer portal more obvious? Like I would love something like outstanding payment amounts to be highighted or bold as soon as they see the portal so they can pay it

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Another thing is I don't want people to cancel unless they pay their outstanding amount. I have this now but not through the portal so there may be a lot of api requests

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For example - here are all your outstanding payment links. If you try to click the cancel button - sorry pay your outstanding amounts first.

tiny pollen Oct 21, 2022, 4:23 PM

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Not really something possible unless you build this yourself. I'd recommend chatting with our support team: https://support.stripe.com/contact to file this feedback

jaunty grotto Oct 21, 2022, 4:24 PM

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ok

#dicit-ratelimit-errors