#The Perfectionist
1 messages · Page 1 of 1 (latest)
Are these connected accounts? As in is one the platform with details and the other is a child account? Or are they unrelated accounts?
It is possible to clone payment methods from a platform method to a child account, so if you can connect your accounts you can use this doc https://stripe.com/docs/payments/payment-methods/connect
But otherwise I don't know if we have a capability like that. You can talk to our support team to see if they know of any internal tools to do this https://support.stripe.com/?contact=true
Thanks for your help! These are two different accounts, so in this case I should contact the support you think?
Yeah I think so. You honestly might just be able to connect one to the other temporarily to copy over details like that. But support should know if we have something more direct you can do here
Sounds good, thanks for the help 🙂