Naresh Kumar | Stripe Developers | Page 1

modern craneBOT Oct 21, 2022, 8:27 AM

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grim venture Oct 21, 2022, 8:27 AM

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Hi there!

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You want to know how a bank account was verified? Can you share the bank account ID?

worldly bane Oct 21, 2022, 8:35 AM

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Bank Account ID: ba_1LsveK2EjgoXXYg2CcSsHbAa

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This is logs show

Screen_Shot_2022-10-21_at_2.06.02_PM.png

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Did anyone contacted the customer support and then made it as verified ?

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Since our system has a call back and once if the micro-deposits are verified we make the it verified from our portal also

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But now here the confusion is it says verified in the stripe portal in-spite of failed to verify the micro deposits for their bank account (3 failed attempts).

grim venture Oct 21, 2022, 8:40 AM

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Can you share the request IDs (req_xxx) of the 3 logs in your screenshot?

worldly bane Oct 21, 2022, 8:43 AM

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Here you go !!
req_tGh5TSBA0KCCyp
req_Zb9PScf1c5W7OK
req_Mgc64FzmHT69yh

grim venture Oct 21, 2022, 8:43 AM

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Thanks! Give me a few minutes to look into this.

worldly bane Oct 21, 2022, 8:44 AM

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Sure take your time !!

grim venture Oct 21, 2022, 8:51 AM

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Yes, it looks like it's Stripe support who verified this bank account.

worldly bane Oct 21, 2022, 8:52 AM

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Could you please let me know what was wrong in the 3 attempts that we made ?

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using the 3 request ID's

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Yes, it looks like it's Stripe support who verified this bank account.

If yes, Can you kindly let me know who contacted the stripe support in order to make this change ?

grim venture Oct 21, 2022, 8:59 AM

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Here are the first 3 attempts to verify the bank account: req_1V5mtNzVaDoisc req_5Xss4AiOHdeIvz req_wfenhHLZw3gvtC
Every time the amounts provided are different, and don't match the one required.

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If yes, Can you kindly let me know who contacted the stripe support in order to make this change ?
I would recommend to ask that question to Stripe support directly here: https://support.stripe.com/contact

worldly bane Oct 21, 2022, 9:02 AM

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Here are the first 3 attempts to verify the bank account: req_1V5mtNzVaDoisc req_5Xss4AiOHdeIvz req_wfenhHLZw3gvtC
Every time the amounts provided are different, and don't match the one required.
| Hence because of multiple failures, they have contacted stripe and asked the Stripe Team to verify the bank account from the backend by giving some proofs. Is this correct @grim venture ?

grim venture Oct 21, 2022, 9:09 AM

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Your account made 3 API calls to verify the bank account and each failed. Then the bank account was verified by Stripe itself. To understand exactly what happened, I recommend to ask Stripe support directly https://support.stripe.com/contact

#Naresh Kumar