#王多鱼
1 messages · Page 1 of 1 (latest)
I can't assure anything but what email have you used?
My account will be closed on the 23rd. I have been communicating with customer service Katy. Last week, he asked me some questions, I replied to him, I hope not to close my account, I replied to his email on Monday, and now I I haven't heard back from him, I don't know what happened, it just disappeared.
My email is 292372673@qq.com
Stripe support@stripe.com
Okie I found it and seems they are manually reviewing your request. Please be patient!
If you are worried, clearly explain in your email about the closing date of 23rd and they should reaching out to you
Thanks for your help, can you help me push their progress? Contact me as soon as possible, because I have sent them a lot of emails and I have not received any response, I am worried that after the 23rd, after my account is completely closed, it will be too late.
I only get this auto-reply email
I wouldn't be sure that's an auto-reply email. It's true that we have high volume of tickets.
As I said, you can reply 1 more time clearly saying you are worried about 23rd date
ok