Alex Rodriguez | Stripe Developers | Page 1

wide flameBOT Oct 20, 2022, 5:01 PM

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bronze nest Oct 20, 2022, 5:06 PM

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I believe you can do a hard-reset by using a paper clip to press the reset button near the USB connector: https://d37ugbyn3rpeym.cloudfront.net/terminal/product-sheets/wp3_product_sheet.pdf

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See Fig 1 in the above product sheet

vapid solstice Oct 20, 2022, 5:16 PM

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thanks

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I've tried with my reader

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however, this button just reboots the reader. Is this the only way to reset the reader?

bronze nest Oct 20, 2022, 5:35 PM

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Do you have a picture of the actual error you're receiving?

distant onyx Oct 20, 2022, 5:37 PM

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Hello! To clarify, what does pressing the reset button with a paperclip do on the WisePad 3 readers experiencing this issue?

#Alex Rodriguez