mrelliot69 | Stripe Developers | Page 1

vital cometBOT Oct 20, 2022, 2:19 PM

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azure bone Oct 20, 2022, 2:19 PM

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Hi there. What can I help you with?

graceful lake Oct 20, 2022, 2:20 PM

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Heyy, so im trying to update the support_address of a connected express account and allways get the error from api saying Received unknown parameter: support_address

azure bone Oct 20, 2022, 2:22 PM

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Can you share the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

graceful lake Oct 20, 2022, 2:24 PM

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how i can find the request id?

azure bone Oct 20, 2022, 2:24 PM

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See above link I shared

graceful lake Oct 20, 2022, 2:27 PM

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for some reason on the logs list is not showing the last calls

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found it req_wDjqWEWWGm8V0v

azure bone Oct 20, 2022, 2:29 PM

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Ah. It's because you need to pass it within business_profile:

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https://stripe.com/docs/api/accounts/update#update_account-business_profile-support_address

Stripe API reference – Update an account – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

graceful lake Oct 20, 2022, 2:29 PM

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im using an old version of the api, and on that version i think that its not needed

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2018-02-28

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https://stripe.com/docs/connect/required-updates/accounts-arguments

azure bone Oct 20, 2022, 2:31 PM

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Hm ok. Try the request again with it in business_profile. Curious to see if that will work

graceful lake Oct 20, 2022, 2:32 PM

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the problem is that the other attributes like the support_email and phone work like that so that one should work to since is the same version of the params

azure bone Oct 20, 2022, 2:33 PM

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Ah ok. So if you just remove the support_address param, the request succeeds? Can you share that request id?

graceful lake Oct 20, 2022, 2:35 PM

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yes, one sec

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request id : req_fOr2Ahpo57wOdm using the bussiness_profile[support_address]
without
requestid: req_fOr2Ahpo57wOdm

azure bone Oct 20, 2022, 2:38 PM

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Those are the same request ID's it looks like

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Can you share the second one?

graceful lake Oct 20, 2022, 2:40 PM

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req_fs3tPuwv8XmgeF

azure bone Oct 20, 2022, 2:45 PM

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Ok thanks. Let me ask a colleague about this

graceful lake Oct 20, 2022, 2:46 PM

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ok, let me know when you have news

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any news?

azure bone Oct 20, 2022, 2:57 PM

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Still waiting sorry

graceful lake Oct 20, 2022, 3:10 PM

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any news?

azure bone Oct 20, 2022, 3:10 PM

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Colleague is checking one thing

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Almost have an answer for you

graceful lake Oct 20, 2022, 3:10 PM

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okok thank you

azure bone Oct 20, 2022, 3:11 PM

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Ok so they just got back to me on this. Going to file a bug internally about support_address not working at the root level there

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In the mean time you can use business_profile[support_address] as that should set the support address

graceful lake Oct 20, 2022, 3:12 PM

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the problem is then when i make a get of the account the support_addres comes empty

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whats the solution for that?

azure bone Oct 20, 2022, 3:15 PM

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Gotcha. My colleague just said that the solution is to just use the latest api version for that request. You can set api version on a per-request basis. https://stripe.com/docs/libraries/set-version. We'll file this bug report

graceful lake Oct 20, 2022, 3:17 PM

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the problem with that is that if i do that i need to refactor the entire payload and the view on the get

azure bone Oct 20, 2022, 3:19 PM

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Unfortunately there's not another workaround at the moment for the GET

graceful lake Oct 20, 2022, 3:26 PM

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so what apiversion should i use?

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can you indicate the version year-month-day

#mrelliot69