#IGMontero
solar dove
rose wind
Hi there!
I know the first case scenario could be covered with a free trial
That's correct
but not sure about the 10 subscribed users part.
For this you could use Volume pricing. For example first 10 units are free like this
marble onyx
Okay I see, but is there a way to have volume pricing to change the subscription price altogether? Since the idea is that we charge on a monthly/yearly basis, not based on the amount of users
rose wind
If you combine both option: the free 3 months will always be free (free trial), and then they will pay only if they have more than 10 users.
rose wind
Yes you could use only the flat fee if needed.
marble onyx
Okay makes sense. I'll play around and ask again if I need anything. Thank you very much
Oh @rose wind, one more thing. How does the free trial enter into the equation here?
Because if I set a free trial of 3 months for this sub, I guess the volume pricing structure won't work even if it has +10 users.
If instead I don't use a free trial, then after 3 months if the tenant does not have +10 users, we won't charge them anything. Maybe I should manage that part manually? i.e after 3 months, if tenant has < 10 users, upgrade the subscription automatically, or something?
rose wind
Yes that's what I mentioned earlier:
If you combine both option: the first 3 months will always be free (free trial), and then they will pay only if they have more than 10 users.
marble onyx
Right, got it. So the only missing part is that after 3 months, I should manually update the subscription to a paid one if it's still free
rose wind
So yes to achieve exactly what you want you could for example:
- Create the free trial, and as soon as they go over the 10 users, update the subscription to remove the trial
- Or no trial but use the volume pricing, and after 3 month you update their subscription to make sure they pay at least $x
marble onyx
👌 perfect, understood. Thank you
rose wind
Happy to help 🙂