#Gautam
cinder needle
queen iris
hello! you would want to take a look at :
https://stripe.com/docs/billing/subscriptions/overview#failed-payments
https://stripe.com/docs/billing/revenue-recovery
note that bank debit payment methods are never retried
static perch
for credit card .. how retry will work
queen iris
you would either define your own retry schedule in https://dashboard.stripe.com/settings/billing/automatic, or if you're using Billing Scale [0] you have the option to use smart retries : https://stripe.com/docs/billing/revenue-recovery/smart-retries
static perch
Thanks a lot Alex
what is the way to test the failed payment in test ...once we already paid with same card
considering the above case
queen iris
make the first payment with card A, then later change it to a card that will fail payment - search for Decline after attaching in https://stripe.com/docs/testing
static perch
if we are not using billing scale .. in that case we can not use the stripe hosted page toupdate payment details?
how we should ask to payment method or card details t user
queen iris
the settings page would indicate if you need billing scale to use a certain setting
static perch
it has disable ..
queen iris
if you're not using billing scale, then what you can do is to redirect the user to a certain page on your website to login and update their payment method details
shut pecan
if we want to use billingScale feature what we need to do
You upgrade here: https://dashboard.stripe.com/settings/billing/plans
static perch
could you please give me some pointers how to update the payment method ... change the card details or change the ACH details
if we will create a page from our side to update the payment method
shut pecan
This should help: https://stripe.com/docs/payments/save-and-reuse
