#Ky

1 messages ยท Page 1 of 1 (latest)

blissful trellisBOT
waxen zephyr
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hello! can you share your test site?

supple nimbus
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G'day there. So this is strange. Ky has been assigned to me as my onboarding agent, and the question he asked (which has now been removed) was related to apple pay integration on our site.

waxen zephyr
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sorry i'm a little confused, do you mean you reached out to Stripe previously (i'm assuming via a support ticket) and an onboarding agent was assigned to you?

supple nimbus
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Apologies, I am just as confused. We are a new customer of Stripe (as of a couple of weeks ago), and we have been in contact with Ky from <aunz-onboarding@stripe.com> which identified himself as onboarding support.

waxen zephyr
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i see, anyway, no worries about that for now. Lets see if we can get your issue with Apple Pay sorted out here ๐Ÿ™‚

Can you share your account id - it'll have a prefix of acct_ and your test site for me to take a look?

supple nimbus
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Is it ok to share the account ID here in this thread, or would it be better privately?

waxen zephyr
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it's fine to share the account ID here in this thread

supple nimbus
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This is the test mode account we are currently running. acct_1LmQ8PKoJqYBNyH0

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I can share my site using ngrok - it would take about 5-10 mins to set you up an account you can login and navigate to the payment products.

waxen zephyr
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yep that would be great

supple nimbus
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Alright, sorry about that. We are all setup.

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Ah - one more thing. I will add the apple domain to the Stripe payment provider configuration. 1 more minute.

waxen zephyr
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removing the credentials from discord since i've noted them down now

supple nimbus
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Cheers

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Navigate to my profile and then membership to see the membership options.
Select any and then purchase.

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This will render the payment element.

waxen zephyr
supple nimbus
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I can confirm we are using the connected accounts publishable key.

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I can confirm we are using the stripeAccount option

waxen zephyr
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gimme a while to put together the next steps for you

supple nimbus
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Cheers.

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Ill disconnect my local environment.

waxen zephyr
supple nimbus
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fantastic.

waxen zephyr
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gentle reminder that the Apple Pay domain must be registered using your platform's livemode secret key and the Stripe-Account header. It can only be done via the API

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after you've done that, try again and let me know if you're still having trouble

supple nimbus
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Thats fine, we already have that pipeline setup when a partner is connecting their stripe account to our platform. We will just need to add the connected account ID.

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Thank you

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Not sure if you are the right person to raise this to but the docs imply that solution is for the paymentRequestButton and accounts using stripe connect.

If this solution is true for payment.elements as well then it would have been helpful to have that in the docs somewhere.

I read through the paymentRequestButton docs and saw this, but did not make the connection it was what we needed as the payment request button is a slightly different flow (one that we will be implementing in a future version of our web app soon).

Once again I appreciate your help here. Cheers and have an awesome day ๐Ÿ™‚

waxen zephyr
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yep, definitely, i noticed that as well and am planning to pass on this feedback to our docs team. Glad you managed to get things sorted out!