huy_everfit | Stripe Developers | Page 1

fickle hollowBOT Oct 20, 2022, 4:43 AM

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vapid wyvern Oct 20, 2022, 4:44 AM

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Can you share a request ID for the request that failed? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

plain fiber Oct 20, 2022, 7:10 AM

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@cunning meteor do you have the request id?

cunning meteor Oct 20, 2022, 7:13 AM

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oh. Sorry. Missed this message. I mean I want to check the case to finalize invoice fail on the test mode

plain fiber Oct 20, 2022, 7:15 AM

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i'm not sure i understand the question - what do you mean by finalize invoice fail? can you illustrate this with an example maybe?

cunning meteor Oct 20, 2022, 7:17 AM

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I got this error on live mode. And I want to reproduce it in the test mode.

Screen_Shot_2022-10-20_at_2.17.12_PM.png

plain fiber Oct 20, 2022, 7:25 AM

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it's a bit odd that you are able have au_becs_debit as a payment method on this account

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can you paste that invoice id here?

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in_... in that screenshot, i'd like to take a closer look

cunning meteor Oct 20, 2022, 7:28 AM

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That invoice has been deleted.Here is that request:
https://dashboard.stripe.com/logs/req_KyNyG3RFeaYSJ8

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

plain fiber Oct 20, 2022, 7:38 AM

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sorry to redirect you, but can you reach out to Stripe Support with that request id so that you can investigate why you're receiving that error? It'll take a while to look into.

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for context, you were creating the invoice with on_behalf_of set to a AU connected account. I don't believe that it should have thrown an error when you tried to finalize that invoice

cunning meteor Oct 20, 2022, 7:39 AM

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No. I want to reproduce the API finalize invoice fail.

plain fiber Oct 20, 2022, 7:40 AM

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you should be able to do the same if you create a test AU connected account and create an invoice with on_behalf_of set to the AU connected account then

cunning meteor Oct 20, 2022, 7:40 AM

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I cann't make that invoice fail 😦

plain fiber Oct 20, 2022, 7:40 AM

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hmmm

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ah, if i remember correctly, this exact issue possibly only occurs in live mode unfortunately

cunning meteor Oct 20, 2022, 7:44 AM

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I just want to test the case to finalize the invoice failure in the test mode for any reason.

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Any way to do it?

plain fiber Oct 20, 2022, 7:46 AM

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there may not be a way for you to replicate this same issue

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how about trying to finalize the invoice with a non boolean value in auto_advance parameter?

cunning meteor Oct 20, 2022, 7:48 AM

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Can you give an example?

plain fiber Oct 20, 2022, 7:49 AM

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https://stripe.com/docs/api/invoices/finalize#finalize_invoice-auto_advance

cunning meteor Oct 20, 2022, 7:50 AM

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thank you. let me try with it

final relic Oct 20, 2022, 8:01 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#huy_everfit