#karina_
nimble folio
verbal pond
Can you elaborate? What do you mean by 'time it took for this test request'?
lost needle
the time between your servers receiving the request and successfully responding
we have seen a number of timeouts for our requests in our test environment, but only since last friday which seems odd
just trying to see where the slowdown might be 🤔
verbal pond
What types of timeout are you seeing? What specifically is timing out?
lost needle
we are seeing requests on our end just taking too long. are you able to tell how long that particular request took in your system?
if it is shorter than what our logs are reporting i can rule out stripe as a problem and perhaps start digging into our deployment infrastructure
verbal pond
As far as I can tell on our end, we received the request and responded within a fraction of a second (~530 milliseconds). Are you getting a timeout when waiting for the response after you make the request?
lost needle
our logs are telling us we are getting the successful response at ~60 seconds 😱
i'll bring this back to my team. thanks!
oh wait, sorry, i lied. i misunderstood the logs that my coworker gave me. and infact the stripe gem is reporting that the request took over 60 seconds...
message="Response from Stripe API" api_version=2020-03-02 elapsed=60.5463303259985 idempotency_key=79e18859-1c55-4590-9517-890479431bec method=post path=/v1/subscriptions/sub_1LuJoPBEIZKO4QrAIfoPJrut request_id=req_tImArc1JpkpoNU status=200
Ahhh, okay. Let me dig a bit on this
verbal pond
On first glance it looks like the ~60+ second duration is the amount of time it's taking the request to get to us, as our internal handling of the request/response had an end-to-end duration of less than a second