szary.diabel+mj9 | Stripe Developers | Page 1

honest trailBOT Oct 18, 2022, 2:39 PM

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carmine anchor Oct 18, 2022, 2:40 PM

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Hello 👋
As far as I know, some information such as SSN is required to be able to activate certain capabilities.

winged grail Oct 18, 2022, 2:43 PM

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Yes, but it seems these capabilities are increasing in number, the more we add the more is required. All our users are 501(c)3 companies with public data available, so we can fill a lot for them to smooth process and start collecting transfers without actual bank account. Meaning that all money collected through card payments will stay on stripe until a real user will "re-onboard". Is this possible?

carmine anchor Oct 18, 2022, 2:46 PM

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Hmm I'm not really sure. I'd recommend chatting with our support team as they're best equipped to help with account questions such as this one than our team on discord
They should be able to look deeply and provide an alternative (if one exists)

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

winged grail Oct 18, 2022, 2:47 PM

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Okey, I'll try

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thanks! 👍

carmine anchor Oct 18, 2022, 2:47 PM

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NP! 🙂 Good luck

#szary.diabel+mj9