#mhdev-connect-applepay

1 messages · Page 1 of 1 (latest)

merry fern
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Hi 👋 I can try to help, can you tell me more about what is (or isn't) happening?

violet marsh
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I've been working on this for a few days now and no resolution yet.

The apple pay button is not showing in the iframe of the domain for our connect account customers.

So far we have:

  1. added the domain in live mode via the api
  2. added the allow="payment" attribute to the iframe
  3. added the well-known file

If I provide you with a paymentintentid can you have a look please?

merry fern
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Can you share the test site where you're trying to render Apple Pay for your Connected Account?

violet marsh
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Is it ok to add multiple domains to one connect account? e.g., production domain and staging domain

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Any luck?

merry fern
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Thank you, and sorry, the server is busy so having to juggle multiple threads. Pulling that up now. Yes, you can register multiple domains for a single account.

violet marsh
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Do you need a paymentintent id to help debug?

merry fern
violet marsh
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Yeah, when we load stripe on the frontend

merry fern
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Bear with me a moment, we're working on shift change, then I'll be able to focus on this thread more exclusively.

violet marsh
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No problem, thanks

merry fern
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Apologies for that, stepping through your settings more thoroughly.

violet marsh
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ok

merry fern
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It looks like the ngrok tunnel was closed.

violet marsh
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let me share another

merry fern
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When you do the domain verification process for that new address, can you confirm whether you do so using a live key from your Platform account?

violet marsh
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Yeah

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i got the response from the api with the id etc

merry fern
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Did it include a request ID by chance?

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Does Google Pay render if you use Chrome? I tried testing but the tunnel seems to have dropped again.

violet marsh
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try this

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google pay does not render

merry fern
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Google Pay renders for me, so if you're not seeing it then you may not have fulfilled the prerequisites for it (primarily having a card saved in your Google Pay wallet).

violet marsh
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no, just the id which starts with apwc

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we are more concerned about apple pay

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does apple pay show for you?

merry fern
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Understood, but I was checking to see if wallets were rendering at all. No, Apple Pay is not rendering.

violet marsh
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its doesnt show for me and I have multiple cards in my wallet

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Ok, cool

merry fern
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This site looks a little different, and I don't think I see a stripeAccount parameter being used here.

violet marsh
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i see the stripe account in the network

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_stripe_account: acct_1LAVaODoVEuG6N5A

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do you not see it?

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i see this too:

"ordered_payment_method_types_and_wallets": [
"card",
"apple_pay",
"google_pay"
],

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i dont understand why the apple pay isnt option isnt rendering

merry fern
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Before you tried embedding this inside of an iframe, did you try to get Apple Pay to render?

I'm seeing the below error in my console, and am wondering if that is preventing the necessary payment permission from being passed down correctly:
Blocked a frame with origin "https://tix-test.onthestage.events" from accessing a frame with origin "https://ddfd-146-70-119-10.eu.ngrok.io". Protocols, domains, and ports must match.

violet marsh
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We did not try that. So both those domains need to be the same?

merry fern
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I believe so.

violet marsh
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hmm, ok

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do you think this is the root cause?

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is there a way to know if any purchases have been google pay or apple pay? from the dashboard