ellepano | Stripe Developers | Page 1

molten stoneBOT Oct 18, 2022, 4:38 AM

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serene atlas Oct 18, 2022, 4:38 AM

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Hey, are you a merchant or are you purchase services from a merchant?

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@wild sapphire let's continue inside this thread

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It will be the merchant you are purchasing from, could help you

wild sapphire Oct 18, 2022, 4:45 AM

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They have told me the error message says that I have to contact stripe

serene atlas Oct 18, 2022, 4:48 AM

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Do you have a concrete error message?

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If that was a card, probably you can just try another card

wild sapphire Oct 18, 2022, 4:50 AM

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I don’t have another card. I just need to be unbarred from my the one I have.

serene atlas Oct 18, 2022, 4:55 AM

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I would suggest contacting with your card issuer then. Probably they are the one disabled the card.

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Anyway it would be helpful if you have the concrete error message to share

wild sapphire Oct 18, 2022, 4:57 AM

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Yhis was the message..You have exceeded the maximum number of declines on this card in the last 24 hour period.

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Will it renew in 24 hours?

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I have contacted my card issuer. They don’t have any bars on the card.

serene atlas Oct 18, 2022, 5:00 AM

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That sounds like coming from the card issuer indeed. But yeah after 24 hour you would be able to try again

#ellepano