#mark.at.deco
lucid osprey
sick sundial
Payouts will be paused unless all beneficial owners are confirmed for this account.
hidden valve
I just got the account details again (req_99YXTW9NOSPtyE) and its saying "payouts_enabled": true
what should I be looking for to know the account is blocked with payouts?
sorrym the latest request_id was req_6NzXBONkEwyMWc
sick sundial
Hey thanks, unfortunately I can't see GET request response. Do you see anything inside requirements or future_requirements?
hidden valve
"requirements":{
"alternatives":[
],
"current_deadline":null,
"currently_due":[
],
"disabled_reason":null,
"errors":[
],
"eventually_due":[
"company.ownership_declaration.date",
"company.ownership_declaration.ip"
],
"past_due":[
],
"pending_verification":[
]
}
future_requirements are all empty
and for some reason it was a POST
actually, it was a GET..
ahh.. I get it, you dont log get responses..
here is the response...
sick sundial
Thanks! I was just typing this 😅
Thanks! Looks like it non-distinguishable from API response :/ Can you paste me the whole GET response? in a code block
hidden valve
just to check: is that enough or you want something else?
sick sundial
Yes it's enough. Thank you. Looks like it's non-distinguishable from just the API object 😦
Sorry but could you write into Support and ask them to clarify?
How would you know an account requires Beneficial Owner confirmation via API
hidden valve
yeah, it was an API call to get the account object so see if it says payments were enabled
sick sundial
I think Beneficial Owner is one kind of a "special" requirements applied to an account
hidden valve
so i would probably need to get the owner account?
how are you aware? I dont see anything on my dashboard
even logging into the connected account's stripe dashboard is not shpowing anything
sick sundial
Can you see it here? https://dashboard.stripe.com/test/connect/accounts/acct_1Lu4p0Fhm9RsWHkq/activity
The yellow warning in the top
hidden valve
no yellow warning when I look at it
sick sundial
You are logging in as the Platform dashboard, right? acct_1J8GwIFmiG7YTVO2
sick sundial
Sure please
hidden valve
sick sundial
Can you scroll up on that position?
hidden valve
thats the top
sick sundial
Okie this is extremely weird. Gimme some times to consult my colleague
hidden valve
could it be a permission issue? Im an administrator...
sick sundial
Hey we took a look and think the Support team would be the best to clarify
Sorry, but could you write into Support specifically ask for that connected account?
sick sundial
was they?