#nicola.possenti

1 messages ยท Page 1 of 1 (latest)

brazen spindleBOT
tawdry pine
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Hi ๐Ÿ‘‹

What are you reversing?

indigo latch
tawdry pine
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Ah, you are reversing a transfer.

indigo latch
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where a transferID was the ID that i got in a previous transfer to the connected account

tawdry pine
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So transfers (and their reversals) move funds from one Stripe Account balance to another

indigo latch
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I thought... but I cna't see that amount (1000cent) in stripe main account/balance

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๐Ÿ™„

tawdry pine
indigo latch
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I found it: req_GKSU2u3vDy2B0A

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Bubt I think to have found the money too

rotund locust
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๐Ÿ‘‹ stepping in as Snufkin needs to step away

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Sounds like you may have figured out the issue here! Let me know if I can help though

indigo latch
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They was in payment of the platform under refund tab

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the last question is: how the reversal of a transfer vs. a connected account can refund directly the customer... It doesn't sound good

rotund locust
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Not sure what you mean by that exactly?