style | Stripe Developers | Page 1

grizzled wyvernBOT Oct 17, 2022, 4:05 PM

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south token Oct 17, 2022, 4:05 PM

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I'm trying to use stripe for my business, but when I went to test and make a payment in dollars, this error appeared "Unfortunately you cannot create charges in this currency with cards of this brand"

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quoting here for context

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What type of card are you attempting to use?

sacred radish Oct 17, 2022, 4:08 PM

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Mastercard virtual card, already used to make international purchases at other checkouts and was normally

south token Oct 17, 2022, 4:10 PM

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Are these test transactions?

sacred radish Oct 17, 2022, 4:12 PM

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I generated a payment link and went to make a charge on my girlfriend's cell phone to see if everything was ok, to start running my operation

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south token Oct 17, 2022, 4:12 PM

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Can you share the API request ID that triggered the error?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

sacred radish Oct 17, 2022, 4:14 PM

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req_wNkYO3osJOEor7

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that's right?

south token Oct 17, 2022, 4:15 PM

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Yes

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looking

sacred radish Oct 17, 2022, 4:17 PM

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I read a message that is in yellow saying that the card issuer does not accept the currency. But as I said, yesterday I managed to buy in dollar using this card.

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south token Oct 17, 2022, 4:24 PM

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Thanks, I'm looking into this

sacred radish Oct 17, 2022, 4:24 PM

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thanks

south token Oct 17, 2022, 4:28 PM

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Okay, we call this out here: https://stripe.com/docs/currencies?presentment-currency=BR#presentment-currencies

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For Brazilian cards we only support transactions in BRL

sacred radish Oct 17, 2022, 4:29 PM

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my operation will run in portugal, so it will work perfectly correct?

south token Oct 17, 2022, 4:30 PM

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That I cannot speak to as it's a regulatory issue. For those types of issues your best bet is to contact Support: https://support.stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sacred radish Oct 17, 2022, 4:34 PM

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thanks for helping me, good work and have a nice week!

#style