JackAlexander-disputes | Stripe Developers | Page 1

tranquil compass Oct 17, 2022, 2:13 PM

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Hello 👋
Are you looking to do this via the dashboard or the API?

naive junco Oct 17, 2022, 2:15 PM

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I just cliicked "payments" and then "disputes" from the main page

tranquil compass Oct 17, 2022, 2:18 PM

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If you click on export disputes and select all columns from the dropdown then you should be able to see more details

Screen_Shot_2022-10-17_at_9.18.53_AM.png

naive junco Oct 17, 2022, 2:19 PM

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I cant see anything for won/lost date

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Therefore is quite hard for us to keep track of the movement during a month from a financial standpoint

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Right now it looks like I am just having to click into every individual won/ lost dispute and look at the date

tranquil compass Oct 17, 2022, 2:21 PM

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Gotcha. You may want to look into implementing a webhook so that you can listen to events for disputes in real time
https://stripe.com/docs/api/events/types#event_types-charge.dispute.created
https://stripe.com/docs/api/events/types#event_types-charge.dispute.closed

Stripe API reference – Types of events – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

naive junco Oct 17, 2022, 2:24 PM

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Okay thanks

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I'll check it out

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This looks quite complicated to set up

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Can someone set it up for us?

tranquil compass Oct 17, 2022, 2:31 PM

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Sorry, I don't think we can help with that. Also, Our team on discord isn't really an expert about dashboard stuff.
So, you may want to talk to our support team to see if they have any alternatives that they can offer

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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