#lycoreus
keen knoll
vale siren
Hello, are you using our standard payment element here? Like the element that is used at the top of this page? https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements
haughty trellis
Yes, but I have used the following styles:
appearance: {
theme: 'stripe',
labels: 'floating'
},
vale siren
I am looking in to what might cause this. While I am looking, can you check that docs page on your iPhone to see if the element properly shows up there? If it doesn't show up, it may be an issue with the phone.
haughty trellis
how can I see the docs page? 😅
vale siren
Send yourself that URL on your iPhone and open it
haughty trellis
oh, sorry I see, I'll check now
vale siren
No worries. And to be clear, is anything from Stripe showing up on your page on iPhone or is it basically the same page but with no Stripe stuff?
haughty trellis
the same page, just the stripe stuff missing.
vale siren
Gotcha. Does the rest of your javascript code work on that page on iOS?
Have you checked to see if any developer console errors are happening on iOS when you go to your own page? https://www.browserstack.com/guide/how-to-debug-on-iphone
haughty trellis
I checked the stripe elements page you sent and does not load at all. I am checking on a newer device in a while
valid hill
Stepping in as Pompey needs to step away soon
Is your site public? Can you share the URL?
haughty trellis
It seems to be a certificate issue
when I type the site url, safari fills http insted of https
And when that happens stripe refuses to load probably due to js
but the url is using Let's Encrypt certificate
valid hill
Ah yeah that makes sense.
I believe we enforce HTTPS requirement in live mode
haughty trellis
So I have to figure out why safari prompts for http then. ty
valid hill
Yup, NP! 🙂
Happy to help