#ojayjosiah

1 messages · Page 1 of 1 (latest)

modest valeBOT
worthy quartz
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@restive axle can you share the error message here?

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@restive axle let's move the conversation to this thread

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Are you integrating with Stripe directly or are you trying to sign up another website and it prompt you this error?

restive axle
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Yeah

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Apparently am having problems with adding my bank account details

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To doordash

worthy quartz
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Thanks for sharing the details

restive axle
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It's been like that in the screenshot shown

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They referred me to some website

worthy quartz
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Who is the party that refers you?

restive axle
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Doordash people

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Support team

worthy quartz
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I see! This email informs you that the ID you provided was not accepted by IRS and they sent you Stripe link to let you know the document that accepted by IRS

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You will then reply back to them in this email if you have further clarification

restive axle
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The documents I provided are all legit

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I do not know what you think or do anymore

worthy quartz
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I'd recommend continuing with DoorDash support and following up with them. From this email, it's likely that the document you submitted was not accepted by IRS and not Stripe

restive axle
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Honestly speaking this whole process hasn't been nice at all with them I guess i will have to report the whole thing now

worthy quartz
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DoorDash should be able to assist you further as we do not have your insight in this channel as this channel is for developers and technical questions that integrate with Stripe directly