#Ernesto Muñoz

1 messages · Page 1 of 1 (latest)

distant crystalBOT
shell charm
#

Hi 👋

This happens when a source expires.

wintry iris
#

👋 stepping in

#

Sounds like separate auth & capture to me

#

Where you auth'd but didn't capture after 7 days

#

Feel free to share an example

magic snow
#

Hi @shell charm

Sorry for this question, but, in this case what is the 'source'? the card?

wintry iris
#

Snufkin is referring to a Source object, which could be a Card but most likely in this case is some other type of payment method

#

If that is what caused this expiration message

magic snow
#

But the balance transaction with this status is from card issuing not from payment method

wintry iris
#

Can you provide an example balance transaction ID?

#

Really hard to talk in abstracts here

#

As this could relate to various things

magic snow
#

{
"id": "txn_xxx",
"object": "balance_transaction",
"amount": 5748,
"available_on": 1665472317,
"created": 1665472317,
"currency": "usd",
"description": "Released hold for authorization due to expiration",
"exchange_rate": null,
"fee": 0,
"fee_details": [
],
"net": 5748,
"reporting_category": "issuing_authorization_release",
"source": "iauth_xxx",
"status": "available",
"type": "issuing_authorization_release"
}

#

There is

wintry iris
#

Basically this means that the Issuing Card was Authorized to make a purchase, but that authorization was never captured by the merchant. So the authorization was released.

magic snow
#

Oh ok, make sense now.

by the way, do you know what is the max time that the merchant has to capture the authorization? Or it depends on each merchant?

wintry iris
#

That would depend on the merchant. Usually authorizations can be held up to 7 days.

magic snow
#

Ok thanks for help 🙌 , really appreciated