#MihaiGringo

1 messages ยท Page 1 of 1 (latest)

frozen domeBOT
long pasture
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Hello, do you have the ID of this invoice?

elfin hawk
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Thanks for helping. One sec now

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ttps://dashboard.stripe.com/test/subscriptions/sub_1LshFwAn3tErc4pUaw105iqm

long pasture
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If this was in test mode it may be because the test mode environment was overloaded at the time. It doesn't happen too often but it does happen

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Thank you, will check in to that to see what I can find

elfin hawk
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thank you very much

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I will be right back! If you have an explanation will be very helpful.
thanks again for your help

long pasture
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Hey apologies, the server got really busy all of a sudden. I haven't been able to look in to that subscription yet, I will ask a colleague to look in to it, we should be able to get back to you shortly

elfin hawk
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It's ok, I can wait! Thanks ๐Ÿ™‚

long pasture
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Thank you for your patience, much appreciated. Still looking in to this and will get back to you.

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Did this only happen for this one invoice? Have you created other subscriptions like this that saw a similar delay?

elfin hawk
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Only for this one

long pasture
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So it was from a temporary disruption in our test environment. This code should properly create subscriptions that immediately create their invoices in future

elfin hawk
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So the code works, it's just that the server had losses at that time?

long pasture
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Correct, and we've since mitigated the issue so you should be good going forward

elfin hawk
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It is good to know Pompey ! thanks a mil for the help ! ๐Ÿ™‚ I wish you a great weekend

long pasture
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Of course! Have a great weekend yourself