#Daniel Spears
errant socketBOT
lavish jungle
Yes IIRC. Support would be able to give a definite answer tho
random ice
What is IIRC?
lavish jungle
If I remember correct, sorry 😅
random ice
Okay it says my payout should land in my bank account on the 17th
it succeeded on the 8th of this month
lavish jungle
Yeah that's totally expected. First Payout often takes up to 7 more days
For you to receive funds, Stripe (or your platform) makes payouts to your bank account.
Payout availability can vary based on the industry and country you’re operating in. In most cases, when you start processing live payments from your customers with Stripe, you won’t receive your first payout until 7–14 days after receiving your first successful payment. The first payout may take longer for a number of reasons, including your country or being in a high-risk industry. Processing subsequent payouts then happens according to your account’s payout schedule.
random ice
Ahhhh okay okay i see thank you orakaro & do you guys have digital cards?
lavish jungle
Sounds like https://stripe.com/docs/issuing
random ice
Yes i was reading up on that & i emailed you guys about it but haven't got an response
lavish jungle
Hmm I think Support should get back with at least some explanation. Anything specifically I can help with?
random ice
Yes the stripe invoice fee was around 35 bucks
& they charged an additional 4$ stripe fee is that common? & should i expect the funds to land in my bank account on the 16th or 17th since it's showing 2 different dates
lavish jungle
You would want to check the Payout detail. We have APIs for that
random ice
how do i check the payout detail & what is an api?
lavish jungle
It's Stripe API. If you are a developer and hire one, they would know how to do it.
If you don't, you can look at reports on your Stripe Dashboard, ie: https://dashboard.stripe.com/reports/reconciliation
random ice
so the funds will not land on the 16 or the 17th?
lavish jungle
I think it should land around 16th or 17th. Why would it not?
random ice
just curious because iv'e never used stripe as a payment method before as i have to ship a big amount of shoes for that payout i don't wanna get scammed
lavish jungle
When the funds is in your Stripe Account balance means we already took it from the Customer. The Customer paid already. It just takes more time when the func in your balance get "payout" and you can work with Stripe Support on checking the Payout status
random ice
they are not in my account balance it says the funds are expected to hit my bank account on the 16th or 17th