#idhruv
gleaming pulsar
snow barn
here is our subscription schedule request id req_MsP4WdvdTt5hkc basically it is configured to charge some percent as platform account fee and send rest to the connected account, and this should happen for every phase that is configured i.e. for every monthly payment this process should repeat.
I am trying to check if this works exactly as mentioned
paper burrow
Hello! Not sure what you mean, can you provide more details about where you're seeing the fees, like a screenshot?
snow barn
yes
there is collected fee and connected account mentioned
when i click on that this shows up
so the question is did our platform received this 2.12 eur?
the one marked in yellow is connected account, it should receive the rest amount after subtracting 2.12 eur i think
paper burrow
Gotcha. So the transaction was for €17.85. Stripe took €0.77 of that for processing fees. Your platform took €2.12 as an application fee.
paper burrow
Click on the py_ link in that second screenshot. You can see that the connected account got €17.85 minus the €2.12 application fee which went to your platform.
snow barn
just a moment
paper burrow
So the net amount for the connected account was €15.73.
paper burrow
Yes.
snow barn
okay just a moment m havin a look
I am taking look at the connected account and I dont see where this 15.73 EUR got deposited that's why i was confused in the beginning
checked all tabs too
paper burrow
Search that account for py_1LsUyrGhGxyxmneXswm9J1NN
Oh, wait, sorry. That's not the right ID...
snow barn
yea thats just payment details
paper burrow
Wait, I'm confused. This is an Express account. So you're viewing that account via your platform's Dashboard?
paper burrow
Okay, let's back up. Start here: https://dashboard.stripe.com/test/payments/pi_3LsUyoGdNldKu1zm1dgLm0in
Then click on the fee_ link there.
That should take you here: https://dashboard.stripe.com/test/connect/application_fees/fee_1LsUyrGhGxyxmneX7VwHVGKA
Then click on the py_ link on that page.
Then you should see the details on the connected account.
snow barn
yes, i already did and yes it shows details right, but how will i know that 15.73 EUR that is displayed there is surely deposited to connected account
and 2.12 EUR is transferred to our platform account in the form of fees charged. Those entries I was trying to track.
paper burrow
Not sure I understand? You know because that page tells you?
snow barn
yes
i mean whatever that page tells about the amounts where can I see them getting deposited?
paper burrow
In the Payouts.
For that account.
For example, search that account for po_1LrtbwGhGxyxmneXZzPnhh05 and you'll see a previous Payout (the specific payment you're asking about hasn't been paid out yet).
The details show the total, fee, and net amounts.
For the payments included in that Payout.
snow barn
so i went to connected account with id acct_1LrL0TGhGxyxmneX which i used as destination account
i thought i'd see 15.73 EUR as well