#jfcalvo
mental magnet
native scroll
Hi there. Do you want the customer to finish the billing period or switch over immediately?
deep plaza
I have customers that have the subscription on trial, others that have the subscription unpaid. My idea is to migrate them to a active Free subscription so not sure what's the best approach.
native scroll
You should be able to "upgrade/downgrade" them: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade. It's been a while since I tried this with metered billing, so I can't remember if it works going from metered -> standard, so I recommend trying this out in test mode first
deep plaza
I get an error going from graduated/metered to standard/non-metereed
Of type "not possible to upgrade to a different type of product" (something like that)
native scroll
Ah gotcha. Yeah then you'll have to cancel the existing subscription and create a new one
deep plaza
That's why I'm asking
Ok, and what happen to customers that have unpaid subscription?
The subscription will remain in unpaid state?
native scroll
If you cancel it, the status will be canceled: https://stripe.com/docs/api/subscriptions/object#subscription_object-status
deep plaza
Ok