VoodooPrawn | Stripe Developers | Page 1

scarlet mesaBOT Oct 13, 2022, 11:38 AM

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feral tinsel Oct 13, 2022, 11:38 AM

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Hi there!

pastel marsh Oct 13, 2022, 11:38 AM

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Hi

feral tinsel Oct 13, 2022, 11:39 AM

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Apple Pay should work in both UK and Australia. Do you have a link to your Australian page so I can try to reproduce the issue?

pastel marsh Oct 13, 2022, 11:39 AM

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Sure

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WARNING! This is a live payment page, so please don't pay it

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Will delete link once you've checked it

feral tinsel Oct 13, 2022, 11:41 AM

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Thanks, you can delete the link.

pastel marsh Oct 13, 2022, 11:41 AM

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Done

feral tinsel Oct 13, 2022, 11:41 AM

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Give me a few minutes to look into this.

pastel marsh Oct 13, 2022, 11:41 AM

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Sure

feral tinsel Oct 13, 2022, 11:44 AM

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Looks like you are using the Payment Request Button for this? I do see Google Pay on Chrome, but I don't see Apple Pay. Looking...

pastel marsh Oct 13, 2022, 11:46 AM

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Yea that's right

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Payment Request button

feral tinsel Oct 13, 2022, 11:49 AM

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I think there's an issue with how you registered the Apple Pay domain.
It looks like you are using connect and doing Direct Charges (using the Stripe-Account header to create the PaymentIntent on the connected account)?

pastel marsh Oct 13, 2022, 11:52 AM

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Yea, this is an OBO connected account

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as in, the payment requests are using the OBO flow

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so the payments go directly the the Connected Express account

feral tinsel Oct 13, 2022, 11:53 AM

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So I see the domain registered on your platform account, but it should be registered on the connected account.

pastel marsh Oct 13, 2022, 11:54 AM

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interesting

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and we will need to do that for every Connected account?

feral tinsel Oct 13, 2022, 11:55 AM

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If you are using Direct Charges, then yes, since the payment happens on the connected account.

pastel marsh Oct 13, 2022, 11:55 AM

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Yea, that does make sense

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presumably multiple connected accounts can be linked to the same domain?

feral tinsel Oct 13, 2022, 11:55 AM

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Yes

pastel marsh Oct 13, 2022, 11:56 AM

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question

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will the verification string that needs to be added (.well-known/apple-....) be the same each time?

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or different for each connected account

feral tinsel Oct 13, 2022, 11:57 AM

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However I noticed that your connected account is an Express account? Note that we don't recommend to use Directly Charge for Express account.

Using direct charges is recommended for Standard accounts. The connected account is responsible for Stripe fees, refunds, and chargebacks. For more information about the different types of Connect charges, see Charge types.
https://stripe.com/docs/connect/direct-charges

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will the verification string that needs to be added (.well-known/apple-....) be the same each time?
Yes, you add the .well-known file once to your website, and then register the domain with each of the connected account.

pastel marsh Oct 13, 2022, 11:59 AM

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Yea, they are Express accounts

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When I view the Dashboard for this connected account there doesn't seem to be access to the "Payment Methods" settings screen when you can get to the Apple Pay configuration

feral tinsel Oct 13, 2022, 12:02 PM

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When I view the Dashboard for this connected account there doesn't seem to be access to the "Payment Methods" settings screen when you can get to the Apple Pay configuration
That's not how it works. You use your platform API key with the Stripe-Account header to register the domain. You can see an example (without the Stripe-Account header) here: https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=html#verifying-your-domain-with-apple-pay

pastel marsh Oct 13, 2022, 12:02 PM

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ah, you can do it with the API

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just not the Dashboard

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(we did it with the Dashboard for the platform account and assumed it would be the same here)

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but that's fine

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FYI the reason we're using Express + Direct is that we're UK based and you can't do transfers from AU to UK

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so we can't use destination and have to use the OBO flow instead

feral tinsel Oct 13, 2022, 12:07 PM

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ah, you can do it with the API just not the Dashboard
Correct!

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FYI the reason we're using Express + Direct is that we're UK based and you can't do transfers from AU to UK
I think this should work if you are using Destination Charges with on_behalf_of https://stripe.com/docs/connect/destination-charges#settlement-merchant

pastel marsh Oct 13, 2022, 12:07 PM

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interesting

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I think there may also be business reasons why we don't want to be the settlement merchant

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We had a pretty long video call with the Stripe office in London about it a while back and they seemed to agree at the time that we should be good with the current set up

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but I appreciate the advice

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You guys on this Discord are extremely knowledgable, so much easier than speaking to regular support 😄

feral tinsel Oct 13, 2022, 12:12 PM

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Happy to help 🙂
FYI the downside with your current setup is that the connected account is responsible for refunds and disputes, but the Express dashboard doesn't allow to manage refunds and disputes. That's why we recommend Direct Charges only for Standard connected accounts.

pastel marsh Oct 13, 2022, 12:13 PM

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we've built the ability to process refunds into our application

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but admittedly we don't have any way for them to manage disputes

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are disputes accessible via the API?

feral tinsel Oct 13, 2022, 12:15 PM

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Yes: https://stripe.com/docs/api/disputes

pastel marsh Oct 13, 2022, 12:16 PM

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perfect, sorry I could look that up myself

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I think we will have to add an interface for managing disputes our side

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but thank you

#VoodooPrawn